Post # 1
I’m sooo sad right now, I took my STD to my photo store a few days ago (they always do an AMAZING job) to have 225 printed. The guy I spoke with said they’d do a print test to check everything before they did all of the pics, so I trusted him & he told me I could leave. I didn’t understand why he’d do a print check without me, but ya know, they’re pros & I had no doubts.
THEN I picked them up at the store & they printed AWFUL. Made my hair black :(. This is how it printed… (I just edited it on photoshop to show you what their version looked like):
They said it may be my computer monitor but I have a macbook pro with a HD screen (not trying to brag, but saying “it wasn’t me”). This is how it looks on my screen:
I’m so SOOO frustrated by this, I prepaid for them cause they had an awesome deal where it was only around $23 for ALL photos. Even if I did get a refund, it would cost me $65 to get them re-printed but I’d never go thru them again.
So on YOUR computer monitor, does everything look ok (referring to photo on bottom)??
Post # 3
- Wedding: August 2010 - Ocean View Villas/Jasmine Seafood Restaurant
I’m so sorry to hear this happened. Have you tried contacting them to see if they’ll fix the situation?
Post # 4
Yeah they definitely made them too dark! I would speak with them again because it is not a subtle difference.
Post # 5
The photo on the bottom looks great…but yeah, the one on top is really really dark. I’d go elsewhere.
Post # 6
the bottom one looks good to me
Post # 7
Oh yes!!! the 2nd one looks 98340734723 times better!!! lol I gotta get my STD’s together soon. Can you explain how you went about making yours? I mean I’ll obviously stay away from where you went though 😉 lol
Post # 8
They definitely F’d up!
I would take it back and ensure they do it properly! That is just bad service!
I would even print out a copy with your home printer on normal paper just to show them that they screwed up.
Post # 9
I would go to Cvs and print one, print one at home and take both and the messed up ones and a flash drive with the image on it and say “Look, obviously there’s a difference. I want a refund, because this was NOT my fault. The same file is on this flash drive, feel free to check it while i’m standing right here to prove it’s not that dark. I really would appreciate it.” And make them check it.
PS – if other people get Save-The-Date Cards there, i’d write some negative reviews around yelp and all, too.
Post # 10
I left the photos there & am going back tomorrow. I’m usually not that picky, but there’s a HUGE difference in the pics. Plus it kinda looks like I have a black eye. I just got really nervous that it was my computer monitor & therefore my fault & then I’d have to pay twice. But since it looks like the vote is my version is ok.
@busybride2be – Wellll thank you :)!! They were made in photoshop by my Fiance & I. Mostly Fiance cause he had more free time than I did. It took him about 20 mins. It looks like he made a 5×7 blank document, with a black background & put in the photos & then used the paintbrush tool with a cool tip to make the edges look all fun. It took lots of layers. If you’re wanting something similar I could probly make one up for you :). If you’re not familiar with photoshop I probly just made no sense whatsoever to you!
Post # 11
OMG – – I could just kick them in their junk for you!!!!
LaborOfLove suggests the best thing to do I think – – I totally agree with her. What you got is complete hogwash. I don’t have a fancy computer and the bottom photo is much lighter. I mean the difference between the two isn’t subtle…..
Post # 12
I would definitely be getting my money back, or a reprint for free! Like other posters suggested, print another copy somewhere else, or on your home printer, and show them the difference. If they don’t accomodate – bad reviews all around!
Post # 13
- Wedding: January 2011 - Vintage Villas
Definitely too dark! I would go in and talk to them and ask for my money back! That’s ridiculous!!
Post # 14
ohh girl! thanks 🙂 that’s awesome!!! my FH is amazing at photoshop too!! damn you and i got lucky! maybe i’ll have him try it out on here then 🙂 if it doesn’t work out, expect a msg from me
Post # 15
I would def take them back! they messed up! sorry :X the STD’s are cute tho 🙂
Post # 16
yes the bottom one looks better, but colors/ brightness/darkness / tones can DEF appear different on screen, then on printed paper. (and diff printers all print out differently) BUT He should’ve shown you a proof!!!!
you def deserve your money back though, and i’m so sorry these turned out the way they did.