- 5 years ago
- Wedding: September 2016
When I was looking for my wedding ring, I was interested in TwoBirch’s ring guards, but was really wary about it because I couldn’t find much to say about their stuff online. One thing I did see over and over is that they had awesome customer service and easy returns, so I decided to take a risk. My engagement ring is set low and has an odd shape, so I knew I would have to get mine customised somehow. It was only $10 more to do a wax mould process to ensure a perfect fit, so I decided to do that. It was so worth it! Recently a woman on here posted about her negative ring guard experience with them, and she had chosen to try and do the customisations with photos and measurements, which resulted it two totally wonky ring guards. With mine, on the other hand, they were able to make a facsimile of my ring with wax to ensure that it would fit before it ever left their property. When I initially ordered, I was planning to go with a totally different style, but with the moulding kit there is a place to indicate whether you’d like jeweller recommendations. When they finished my mould, they sent about 8 different recommendations with the mould of my ring sitting inside of all of the different guard options. I ended up falling in love with a milgrain and filigree guard instead of the shared prong one that I originally intended. So, they went ahead and started working on it. About three weeks later, my guard was finished, and they sent me a photo for final approval before mailing it out. It arrived today in the mail and it is beautiful, and fits perfectly. All along the way I had constant communication with TwoBirch, and am overall very happy with my experience. From start to finish, it took about three months, but I think at least a month of that is attributable to being an international customer (Canada). I would definitely recommend going with TwoBirch if you’re looking for a ring guard, just make sure to do the Perfect Fit mould, it only costs $10 and will save a lot of trouble in the end!
Some photos of the wax models and various jewellers’ suggestions:
The photos they sent for my approval after my custom guard was made:
And finally, my guard with my ring!