My venue jacked up their prices and now we're stuck – ADVICE!

posted 1 year ago in Venue
Post # 2
Member
3621 posts
Sugar bee

You signed a contract and put down a non-refundable deposit without pricing included? That makes no sense.

Post # 3
Member
1898 posts
Buzzing bee
  • Wedding: October 2017

Emma5 :  OUr venue had a large increase in prices for booze and facility after we booked. We were grandfathered into the previous prices because we booked early. You may want to look into that. I always thought whatever price you book at is what you get. 

Post # 4
Member
5870 posts
Bee Keeper
  • Wedding: July 2018

You paid 7k knowing the price wasn’t set?  How does that even work? 

Post # 5
Member
2823 posts
Sugar bee
  • Wedding: August 2018

Emma5 :  I don’t really understand how you signed a contract without agreeing upon prices? Did you sign a contract that said there will be price increases that are TBD? 

Post # 6
Member
237 posts
Helper bee

I’m suprised, I have worked in the industry in the past, your prices get locked in.  How was this not agreed to prior?  Even if there was a price increase that would have been known before hand and agreed upon.  Otherwise you get your money back.  No way are you stuck and lose on 7k.  

Post # 7
Member
3524 posts
Sugar bee
  • Wedding: January 2021

The best approach at this point would be to schedule a meeting with the coordinator and management to discuss options. Make sure that you don’t go into the meeting guns a-blazing, because that does not make people want to work with and please you. If you go in angry, the assumption on their part is that you will be pissed off no matter what so they might as well take more of your money and accept the negative review.

If you are polite but firm, you’ll get a lot further. When you meet with them, request to be grandfathered in at the old prices plus inflation. That is extremely reasonable and in line with the price increases that you would have expected.

Post # 8
Member
6836 posts
Busy Beekeeper
  • Wedding: April 2016

I don’t understand how the new prices would even affect you since you signed a contract with the old prices…?

Post # 9
Member
1738 posts
Bumble bee
  • Wedding: October 2017

I had a similar venue where prices increase every year and you do not get the old prices. Luckily ours didn’t increase by much so we didn’t have this issue. I would speak to them and see what they can do but otherwise you may be stuck as I’m sure your contract indicates the prices are subject to change and you’ve already paid so much. 

Post # 10
Member
375 posts
Helper bee
  • Wedding: July 2021 - British Columbia, Canada

zl27 :  That’s how I read it, too… Op, can you give more detail?

Post # 11
Member
3621 posts
Sugar bee

dreamreve1 :  why would anyone agree to pay for something without knowing the price?

Post # 12
Member
2141 posts
Buzzing bee
  • Wedding: March 2019

Read the contract and then talk to them. The prices should have been in the contract. We signed our venue contract in Aug as well (for a Mar 2019 wedding) and they already had the 2019 prices out and listed. We actually got the 2018 pricing (because thats when we signed) but the 2019 package specials (linens were included). 

There is no way you should have signed a contract without pricing. If your pricing is in the contract, they need to honor that. If they won’t, then you need to work on getting your deposit back as they changed the contract. If you signed a contract with no pricing listed, then unfortunately this is an expensive lesson for you to learn. 

Post # 13
Member
764 posts
Busy bee

Why was your price not locked in when you booked?

It should have been…

Check your contract again.

Post # 14
Member
3531 posts
Sugar bee
  • Wedding: April 2017 - City, State

My advice would be to find another venue. If they don’t lock in their prices for clients at the time they book, who knows how much more things will increase between now and your wedding day. If you’re just expected to keep paying every time they increase something, they aren’t worth dealing with. 

If you are going to stay with them, get the price carved in stone. 

Post # 15
Member
3621 posts
Sugar bee

MiniMeow :  she’d be walking away from  a $7k deposit.

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