(Closed) My Wedding night was ruined by the DJ

posted 6 years ago in Music
Post # 3
320 posts
Helper bee
  • Wedding: October 2011

So sorry to hear this..I don’t know if there is much you can do..besides go out and buy a fabulous pair of shoes with his tip money..

We also had a terrible DJ that ignored our playlist and song requests..The paper we completed for him was such a waste of our time….He also never shutup, even though we requested minimal DJ interaction..

So yeah..shoes?

And try not to get hung up on went wrong and focus on what went well…

Keep in mind it can always be worse…Maybe read through the worst wedding thread for a few laughs Smile

Post # 4
1281 posts
Bumble bee
  • Wedding: May 2013

I don’t have any suggestions but I can definitely understand your frustration.  I’m sure many Bees will tell you to concentrate on the positive- that you are married to the love of your life- but I would be equally upset.  Music is probably the only thing I will go bridezilla over so I completely understand.



Post # 5
6256 posts
Bee Keeper
  • Wedding: March 2014

I’d leave bad reviews for him EVERYWHERE. You can’t do much about it for your own wedding, but at least you can potentially save other brides.

Post # 6
4355 posts
Honey bee
  • Wedding: June 2013

That’s horrible, I hope this doesn’t happen to us. I see you are in Canada, would you mind sharing the name of the company? The DJ’s we are using also have an online form you fill out so I am concerned it could be the same company.

Post # 7
649 posts
Busy bee
  • Wedding: October 2014

Ask for a refund or a partial refund, since they did not hold up to their end of the deal.  

I am so sorry this happened to you!

Post # 8
3771 posts
Honey bee
  • Wedding: August 2013 - Brookfield Zoo

Yeah, definitely leave bad reviews.  That totally sucks and I’m sorry it happened to you on your wedding day!  I hope that you can forget about this and focus on all the great and awesome stuff that happened during your wedding.

Post # 9
1431 posts
Bumble bee

Our DJ made a couple mistakes but it in no way ruined the wedding. We just had the attitude that we would brush off whatever went wrong and have a bast anyways. I’m sorry it ruined yours but try and think of everything that came together perfectly. Just write a terrible review for that vendor on YELP or something, thats got to make you feel a little better. Try not to dwell!

Post # 10
333 posts
Helper bee
  • Wedding: September 2013

I’m sorry you’re going through this.

First – see if you can get any kind of money back. Have a STERN talk with the owner and tell him that the DJ didn’t even know about the website of his OWN company. Tell him how the correct songs were not even played, and that you will never recommend their company (and will leave a bad review wherever you can).

Then – just know that you married the love of your life. I am sure many things went right in the wedding, so you really should focus on those. In the end, I’m sure your food and alcohol and party were great. So just focus on the positive!

Post # 12
515 posts
Busy bee
  • Wedding: September 2012

Send a polite letter to the DJ company explaining what happened and why you are disappointed. You can close the letter one of two ways. The first is that you leave it open ended, saying you are unhappy with the service and imply that you expect them to offer you a solution without specifying anything or making any demands. The second option is to make a specific request for what you’d like them to do, for example, a partial refund. In my experience, the open ended approach often nets a better result than making a specific demand. For example, I recently got a full refund on a product I was allowed to keep that was only slightly faulty, even though I was expecting perhaps a 10% refund (which is what I would have asked for if pressed to make a request).

In any case, because the DJ showed up unprepared to work and didn’t do what he was paid to do, asking for some kind of partial refund would not be out of line and they will probably oblige.

However, please do keep it all in perspective. Your wedding may not have been exactly the way you visualised it, but a bad DJ and unused sparklers surely weren’t enough to ruin it. If people still had a good time and everything else was as it should be, I’d consider it a success and not spend too much energy dwelling on minor disappointments.


Post # 13
640 posts
Busy bee
  • Wedding: October 2012

DEMAND A REFUND!!!!!! If the company does not understand how his actions ruined your day then they need to be reported to anything like the BBB( better Business Bureau) in canada. Also, make sure to leave scathing reviews everywhere. Also, contact planning event companies in your area to let them know to advise their brides against this company. Tell them you will do all of them this you don’t get a refund.

Post # 15
2781 posts
Sugar bee
  • Wedding: October 2013

@MrsSawyer:  Second this as well.


@ OP: What company did you use? I would hate to have the same problems. I’m sorry this happened, I agree with previous posts of having a stern talk with the company owner, and letting him know you will be warning future brides not to use this company.

Post # 16
951 posts
Busy bee
  • Wedding: October 2013

My dad does sound for a bluegrass venue, many festivals, as well as every family event that we have. I have helped him out on many occasions, and I can promise you, this guy either had no idea what he was doing.. like NO idea.. or just couldn’t care less.  I remember at my brother’s wedding, I was trying to sneak in a Milli Vanilli song that my brother used to break dance to back in the day, and my dad timed it just right so that I could start the song from my phone at the same second the song ended on the playlist. We actually got busted trying to do it one time because I couldn’t get the song to play and there was a pause and people noticed.

It is his JOB to make sure that there is a flow from song to song and from speech to song and that the songs fade out at the appropriate times. There is NO excuse for him not being able do to that, except that he is unable or unwilling. Both of those are a serious problem. I would not ask for the money back, I would pen a succinct, unemotional letter saying that you *expect* to be reimbursed by _X_ date or you will pursue further action.

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