(Closed) My wedding ring won’t arrive in time!

posted 6 years ago in Rings
Post # 3
Member
4478 posts
Honey bee
  • Wedding: November 2012

Is it a custom ring, or a plain band?  Can you order another ring online and ask the jeweler for a return?  And can they give you some sort of credit?  Because what they did is sucky and unprofessional.

Post # 4
Member
14486 posts
Honey Beekeeper
  • Wedding: June 2011

They cant put a rush on it??  Where is this being ordered from??  8 weeks is ridiculous!  They *have* to be able to do something to get it in sooner than that! My custom band was ordered, made, and ready for pick up in a week and a half.

Post # 7
Member
4046 posts
Honey bee
  • Wedding: November 1999

call around and see if you can get a faster turnaround elsewhere, then ask for your money 

back. would it be possible for you to get a CZ ring made that looks like yours in less time so at least the pictures look good?

Post # 8
Member
1629 posts
Bumble bee
  • Wedding: June 2011

I would be angry as hell and demanding it be free… threaten to post bad reviews all over the internet… That being said we only had like four pictures of the rings out of the 700 photos of the wedding.  You can always make some ring porn after you get the ring after the wedding.  It’s not ideal, but it’s not the end of the world either.

Post # 9
Member
3360 posts
Sugar bee

Just like PP said, they should be able to do more than just a loaner! I told my SO about this and he said “well looks like she just got herself a free ring! This is outrageaous” He thinks this is an unacceptable mistake and that you should get the ring AND your money back ! At the very least they should be able to get a rush order out without any extra cost to you ! Terrible customer service if they dont try to at least get you your ring on time ! Praying for you dear ! Let us know how things go !! 

Post # 10
Member
295 posts
Helper bee
  • Wedding: February 2012

oh hey date twin 🙂

I would be complaining BIG time!! and demanding they get it express since it is THEIR muck up. If they can’t do that see if you can find it/get it from elsewhere faster and demand a refund from the original company.  Our rings aren’t ready yet either, we got ours made from family gold and i’m expecting the pick up call anyday now…

 

Goodluck hope it all works out 🙂

Post # 11
Member
5118 posts
Bee Keeper
  • Wedding: November 1999

Lame! I hope that it all works out!

If they’re unable to get your rings in earlier, tell them (don’t ask) that you expect to be compensated. Perhaps they’ll pay for an hour of your photog’s time so that you can get the ring shots/couple shots with your rings that you won’t be able to get the day of. Explain to them that having your actual wedding ring is important, not a stand in, and that their mess up is their issue to fix. I hope that they see that this is terrible on their part, and that bad reviews go a looooooong way.

Post # 12
Member
2819 posts
Sugar bee
  • Wedding: February 2013

1) That sucks. I am so sorry you’re dealing with this!

2) Can you find a similar sort of band from some place like Claire’s, even, made out of CZ…something that will at least sparkle instead of just be plain in the pics! : (

3) They need to give you a HUGE discount. HUGE. And if they don’t…review, review, review the heck out of them online. Seriously.

Post # 13
Member
1813 posts
Buzzing bee
  • Wedding: February 2012

Is it a specific design? Do you have photos?  I would see if you could get a silversmith to make a replica of the ring for you to use on the day and demand the jewellers pay for it. And I would review like crazy!

Post # 14
Member
396 posts
Helper bee
  • Wedding: April 2013

@MsTeenyTinyWedding:  Can they loan you one of the size fives in stock, and you wear a ring guard with it?  I wore a small plastic ring guard with my engagement ring for two weeks before sending it off to be resized, and it wasn’ that uncomfortable.

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