Post # 46
I’m sure most of the people on this thread would be singing a different tune if this had happened to them.
You had to pay $375 and had to deal with other issues because of what she did. She should have called prior to the wedding since she was having so much crap going on with her spa and what not. Your girls could have brought their own make up and time would not have been an issue.
Make it an even $30. She will learn from this.
Post # 47
I don’t feel like it’s the same EXACT situation, because people don’t often carry stuff to put together dresses in their purse, nor do the local drugstores carry stuff to make dresses.
Post # 48
Totally agree. I’m shocked people are attempting to defend what is clearly unprofessional behaviour, esp given the OP actually saw her the day before and therefore she had an opportunity to say at a that point ‘Oh by the way I’m having staffing issues and might not be able to provide a second MUA as originally agreed’.
To me, suggesting that the OP should have brought her own make-up just in case, or just ‘got the show on the road’ is a bit like suggesting that you should bring a good SLR camera with you and just start shooting your own wedding should your photographer decide to show up late. I expect the professionals I have hired and paid for to fulfill their contractual obligations, and yes, that includes showing up on time and providing the full service I asked for and paid for.
Personally, I’d give her 50 max.
Post # 49
what if this was the caterer or the florist? Let’s just go on with the day because we don’t “need” these things. The OP made the decision to hire a professional and that’s the treatment she should have received. End of story. She shouldn’t have to rush and try to DIY it because of unprofessional behavior. The MUA had every chance to let her know of issues beforehand and early that morning. Yes, the MUA eventually executed her end of the deal but at what cost to the bride?
Not only did she show up late, but from what I understand she didn’t bother to get back to the bride’s correspondence for 2 weeks?? That’s just rude.
Post # 50
- Wedding: July 2015 - City Hall!
exactly! Not only did she have the issue the day of, she ignored her ‘friends’ correspondence for 2 weeks! And now she wants to be paid a proper amount? Yeah. No more than $50 and she’d be lucky to get that. I don’t expect the service for free..I expect her to be paid what she deserves. Her fee minus the payment brought on by her.
Post # 51
I fail to see how the spa manager quitting is in any way an excuse for her being an hour late and a stylist short. She has been very unprofessional. I would offer $100 for the services and to not write reviews about the experience.
Post # 52
The .20 cents is the real slap in the face.
Post # 53
$400 for 2 make up artists…only 1 showed up so half it–she earned $200 and that doesnt include her being late!
I think $100-$150 is more than generous.
Post # 54
I think you should pay her what you owe, minus you extra expenses.
Post # 55
Because of the fact that the make up artist saw the OP they DAY BEFORE AND SAID NOTHING I would say pay her $30.00 and not a penny more. She had time to reschedule her other appointments or let the OP know to prepare for a different schedule. Crap happens, and schedules are effected but it’s how the professional deals with it that matters. It’s not like all her make up artists quit that morning. She had five days to let the OP know and she said nothing. She KNEW she would be late, she KNEW she would be coming alone and she said NOTHING!
She should be lucky to bet getting $30!
Post # 56
I would pay her half of original fee. Under $30 is just plain rude. She did deliver a service, and you have said you don’t want to burn bridges.
Post # 57
holy shit….give it a rest already..Lordy.
Post # 58
I responded to those who responded to me and I havent posted on this thread in over 3 hours. So I dont get the point of your comment except to attack me
Post # 59
While I agree that it was unprofessional to arrive late and shirt staffed, $28.xx is such an insult. If she used professional makeup (which I’m sure she did) that wouldn’t be enough to cover her product she used as well as her gas and time over there. I’m a hair stylist and while I wouldn’t have handled it the way she did It takes a lot of patience to work with wedding parties. It also takes a lot of TIME. I would think back to see if it was just HER being late that made the whole wedding behind. I feel like there could’ve been a better way to handle this that used the alloted time wisely.
I Feel you should give her at least $100. Which to me is still a little low. You say you love her service and yall do know each other and have for years. It would be worth the peace of mind to me.
My other issue would be the extra fee for the photographer. Is that what they charged an hour? If so that’s insane!
Post # 60
When you miss a flight because of an illness or other personal reasons and want to catch the nextflight available, the airline will charge you at a minimum of $100. If you turn a rental car in an hour and a half late, you get charged additional fees. If you have a binding agreement with a person for a personal service, they don’t show on time and it costs you money, then they should have to pay the difference for the inconvenience.
This is an unfortunate situation. I once had a server spill food down my back in a restaraunt. The manager was so distraught that dinner was on the house and he paid for my suede jacket to be cleaned. I never asked for a freebie, it was offered up front And I accepted.