(Closed) My wedding was on July 5th still dealing with day of make up issues. Advice?!

posted 6 years ago in Beauty
Post # 91
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302 posts
Helper bee
  • Wedding: July 2015 - Golf Course

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SherryBlossom78:  I feel like an hour of float time is unreasonable, she gave 20 minutes of float time. Being in the wedding business, vendors know schedules are tight, this lady knew what was happening well in advance, even reassured the bride at 10:30 the night before that all was well when she (reasonably should have) known if something wouldn’t be right. Maybe I just expect too much of professionals?

Post # 92
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863 posts
Busy bee
  • Wedding: June 2015

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FutureFong:  You should expect that of professionals! I’m with you there. But things happen, and believe me, 1 hour is the very least for the amount of people involved. When you have so many people and so many moving parts, it’s unwise to short cycle yourself.  I project manage engineering projects, and liken what happened to the OP to underestimating execution time and having to pay crews overtime to get the job done. When you have hair stylists, and makeup people, and bridesmaides,and parents, and aunts needing to come together to accomplish a goal, you have to assume at least a couple of people will be late. Your aunt could have the bouquets and get stuck in traffic, your hairstylist could get rear ended on the way there and push the schedule back a half an hour, a bridesmaid could be sick and spend an extra 15 in the rest room, etc. 20 to 30 mins of float time for a big production like a wedding is just not enough. Hell, grandma could walk in a want to have an awkward private conversation about sex. That alone could suck up 20 mins. 

So yes, the lady should have come on time and brought two people, but. The OP should have left more wiggle room. And like another poster mentioned, she elected to wait on her and all bridesmaids their face done. There are so many options she could have went with to be on time. No women in her family had makeup to match the bridesmaids? When she went on a run for her sick bridesmaides, did the drugstore not have lip gloss? Couldn’t the bride and the black eye Bridesmaid or Best Man have gotten the full service, and the others went really basic? Couldn’t she have went without makeup to save the $375? And my point, couldn’t she have allowed more time for mishaps? That’s why I feel she’s partly to blame. Her and her friend should split the extra cost, and keep it moving. The fact is the lady came and her and all the bridesmaides got the full service. It is in poor form, especially because they are friends, to offer anything less than her price minus half the overtime. 

Post # 93
Member
863 posts
Busy bee
  • Wedding: June 2015

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FutureFong:  I’d like to add that this is the main reason people strongly suggest in hiring a wedding planner. There is definitely a skill in creating a “workable” plan and executing it. Your coordinators job is to do just that, and to make executive decisions and come up with creative solutions to bring the project back on schedule when things go wrong. It also takes a great deal of negotiating. If you are gonna make a tight schedule, then you really need to negotiate great terms in your contracts which minimize the hit if you go over your time. Plus you need to budget some contingency money. Her wedding budget should have been slightly lower to allow for overages. If there is no extra money in the budget for that, then she shouldn’t have sat and waited on the MUA. Truth be told, the only critical people are the bride, groom, and officiant. These are the only people that can bring the wedding to a screeching hault. MUA is not on that list.

I also feel people in the wedding industry know the schedules are tight, because brides plan the schedules very aggressive due to lack of experience. 

 If you have the skillset to handle these things, then by all means do it. Many don’t and need help. The MUA is responsible for getting there on time and executing her task, the bride is responsible for handling the schedule for EVERYONE involved and any impromptu contingency plan necessary to bring it in on budget and on time.

Post # 94
Member
305 posts
Helper bee
  • Wedding: February 2015

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jennie.elliott2:  Pay half of what you agreed on? ( since she came alone and you were supposed to have 2 ppl, this is the ground enough to pay only half, and is generous since you incurred extra costs!)

  • This reply was modified 6 years, 2 months ago by  AnnaVictoria.
Post # 98
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863 posts
Busy bee
  • Wedding: June 2015

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jennie.elliott2:  Point taken on the 3 hours, but you are the one that said you gave 20 mins of float time. We can only respond to the information you give us. You are missing information in your original post. However, seeing as how she said it would take 1.5 hours, when she showed up 1 hour late and alone, that would mean there was 3 hours of work to be done in 2 hours. At that point, you had a decision to make. You chose to allow her to do all 6 of you. You chose to remain one hour behind. Could you not have had her do you and the black eye Bridesmaid or Best Man, and ask other women in the family (or friends) to do the makeup for the rest? Of all the women involved in your wedding, no one can do basic makeup? Mom, aunt, cousin? When she arrived, she came with make up. No one could apply a little powder, mascara, and lipstick? Come on, really?

Post # 99
Member
305 posts
Helper bee
  • Wedding: February 2015

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jennie.elliott2:  I am sure you looked gorgeous though!

Post # 100
Member
256 posts
Helper bee
  • Wedding: August 2012 - Motor museum

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jennie.elliott2:  you did everything right. I’d have given her the 28.20! 

Post # 101
Member
537 posts
Busy bee
  • Wedding: May 2013

I’m glad you didn’t offer $28, and acted like the bigger person. I was going to suggest somethng in the neighborhood of $100-$150, since that would cover the actual supplies she used on you and your girls, plus service. It’s crazy unprofessional that she’s acting like all of her salon issues are something you need to deal with. I think you handled things well, can have a clear conscience, and like you said, it’s time to move on. Unfortunately, mixing business and friendship often leads to unpleasantness, but after complaining about your completely reasonable offer, she’s absolutely in the wrong here.

Post # 102
Member
2346 posts
Buzzing bee
  • Wedding: November 1999

This is y I did makeup at 10am for a 4pm wedding and went to her salon instead of her coming to the villa. I don’t think it’s fair to pay her $30 just bec she was running late, even if it had pushed the wedding back. I would be embarrassed not to pay her in full for services, no matter how much extra it cost me. I was fully aware and prepared that everything I planned could go to complete shit, no wedding is perfect, and I was prepared to let the day unfold however it unfolded. With a huge setback like that, I would have called her and told we we had done our own makeup, told her not to come, and just got on with the ceremony, then not owed her anything.

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