(Closed) MyWedding website malfunction??

posted 5 years ago in Technology
Post # 3
Member
57 posts
Worker bee
  • Wedding: September 2013

im having the same issue whether on firefox, chrome or safari…. i really hope they get this sorted soon!!!

Post # 4
Member
484 posts
Helper bee

Ditto, small heart attack this morning. Made Fiance check as well, so I knew at least that it wasn’t me or my laptop! Not great timing as we’re in the middle of RSVP week…

Post # 5
Member
1166 posts
Bumble bee
  • Wedding: July 2013

Same deal here! I logged on this morning around 6 am and it was fine but can’t get it to work now. Hopefully it doesn’t take long to fix. 

Post # 6
Member
484 posts
Helper bee

Arg, still broken! And I just got a bunch of replies in saying they’re trying to rsvp but can’t get to the website. Harumph.

Post # 7
Member
3567 posts
Sugar bee
  • Wedding: September 2013

Oh noooo, we are using this site too…I hope they get it fixed! 

Post # 8
Member
484 posts
Helper bee

ARG, the site is STILL down!!! This is so frustrating!

Post # 9
Member
57 posts
Worker bee
  • Wedding: September 2013

Odd TEMP solution: Go to an old email the website sent you (whether your registration with the site or an RSVP has been received email) and click one of the links on it. In this way I have been able to move around the malfunction and access the site.

Still is not working right but at least through this way you can access information.

Post # 10
Member
57 posts
Worker bee
  • Wedding: September 2013

The website’s tech support have replied:

“I am sorry for this confusion! We were having some site issues yesterday that our developers have fixed, but if you are seeing the authentication pop-up you just need to clear your browsers cache, and then restart your browser to fix it.

You can learn how to clear your cache form this link: http://www.wikihow.com/Clear-Your-Browser's-Cache

Let me know if this does or doesn’t help, but it should.”

 

Hope this helps!

Post # 11
Member
484 posts
Helper bee

And we’re back in business!!! Hurray!!!!

The topic ‘MyWedding website malfunction??’ is closed to new replies.

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