(Closed) Namale Resort (Fiji) RUINED our honeymoon

posted 7 years ago in Honeymoons
Post # 3
Member
46413 posts
Honey Beekeeper
  • Wedding: November 1999

I think you mean you are APPALLED with their service.

I am sorry this happened to you. You are correct. If renovations etc were planned, they would have known about it far ahead of time and not accepted bookings for that period.

Barring an emergency repair of such magnitude that the whole resort had to be shut down, there really is no excuse for such a cavalier attitude towards their guests.

 

Post # 4
Member
3142 posts
Sugar bee

Maybe the are forced to shut down? Health infractions or the like? 

Post # 5
Member
3166 posts
Sugar bee
  • Wedding: October 2011

what a-holes. good on you for getting the word out.

Post # 8
Member
140 posts
Blushing bee
  • Wedding: October 2011

I know this may seem drastic but if it were me…I’d right a letter to the press.  ESPECIALLY is they have done it before.  It’s your honeymoon…you are suppose to be treated like a VIP.  I am sorry:(.

Post # 10
Member
682 posts
Busy bee
  • Wedding: November 2011

post on planet feedback as well. Sorry this happened!

Post # 11
Member
5984 posts
Bee Keeper
  • Wedding: January 1999

Could you contact BBB, to see if they could help you out?  I don’t know if there is a bureau like that in Fiji, but it’s worth a shot.  Good Luck!

Post # 13
Member
4520 posts
Honey bee
  • Wedding: September 2010

Good update. Sounds like they made a mistake, recognized it quickly, and are doing everything they can to make up for it. I hope everything goes smoothly from here on out.

Post # 14
Member
4547 posts
Honey bee
  • Wedding: September 2010

Yay! It sounds like things turned out well for you!

Post # 15
Member
1003 posts
Bumble bee
  • Wedding: June 2012

That is good that it worked out. Although from what I hear Fiji is beautiful even if you are staying in a gutter. I hope you have a wonderful trip!

Post # 16
Member
67 posts
Worker bee
  • Wedding: September 2011

YAY!!!! good for you for taking the time to do this

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