- 7 years ago
- Wedding: September 2011
When we signed with our venue we absolutely loved it and couldn’t be more excited. It’s a gorgeous location right on the water and the event coordinator kept saying how it was a “blank canvas” and we could do really anything we wanted to make it personal.
Since then, there has been turnover of that position twice and the manager of the club who had been there 7 years just left. The club quickly replaced the event coordinator and then just hired a new manager. Both have been there 2 months. My wedding isn’t until Sept. and there are 11 weddings before ours so I assume they’ll be up to speed, but I went to meet with the new coordinator and can’t stand her.
My mom and I left feeling horribly. Every idea we mentioned that we had spoken about with the previous event coordinator she said pretty much no to or “hmm i’d have have to check on that, but i doubt it” She was rude, dismissive, and at no point took on the “you’re the bride, we’re going to make this your special day” attitude. She’s an event coordinator!!!!
Also, this is minor and wouldn’t be a huge deal by itself but she is also NOT polished at all. Rough around the edges so to speak and this bothered my mom more than me, but still…this is someone who’s supposed to be pulling the wedding together, greeting guests, etc?? Just to give you one example, we were discussing adding duck to our menu in addition to steak and fish and she pipes in and said that her dog loves duck and she cooks it for him all the time. Really?! She also was putting down other brides to my mom and I!!! “This one mother of the bride had the nerve to ask me if she could take that picture off the wall!!”
I left feeling crappy and not sure how to handle and this week I was reading some reviews on a huge online distribution and a bride-to-be reviewed her visit to the place where I’m getting married. She said the event coordinator was “horrible” “unprofessional” “rude” and told brides to steer clear of the venue. This woman has only been the event coordinator for 2 months and there’s already a review from a prospective bride on her like that????? My heart sank. This is NOT what I signed up for. We are spending a lot of money on this wedding and I hate that I still am stressing about something out of my control. This woman would have scared me off, but I can’t control turnover that happens after I sign a contract.
I have no idea what to do!!! She is the biggest stress because I feel like she makes me feel really uncomfortable and is going to be so unflexible leading up to the day. After reading the online review it just further confirmed that I’m not the only one who feels this way.
What would you do? My fiance wants to call someone above her and put in a formal complaint, but what if they don’t do anything about it? I’m going to be stuck with someone who’s already miserable and now hates me since i complained about her. My mom thinks we dont need to worry because there’s no way 11 weddings will go by without her being fired, but who knows. I’m just really stressed about it :(.
UGH! Any advice?