Post # 1
Hello fellow bees,
This Sunday I purchased my dress over the phone. I did so because at the store the sales lady offered to price match and I needed to go home and do research.
I gave them all my credit card info over the phone, including the security code on the back. They said they would scan it to me and e-mail it to be to be signed and sent back.
It turns out they e-mailed it to the wrong e-mail address. I don’t remember what it was, I just remember her reading it back to me to confirm it was mine and thinking “I have no idea what you’re spelling but that is NOT me!”
When I received the purchase order I noticed it contains my name, credit card number, exp date, and the security code on the back.
So whoever got that e-mail has a loaded weapon. Besides cancelling the card, what do I do? Should I call the owner and rip him a new one? What if my dress order gets “lost” because I raise hell?
I need help! Please advise!
Post # 3
Yes, I would “check them”. They should have been more careful. I hope no one steals your idenity, and if they do hopefully you can use the email address that they sent it to catch them. I doubt your dress order would get lost if you “raise hell” because they will prop. be giving you the special treatment from here on out. Good luck!
Post # 4
Oh my god, that sounds like a very very scary situation-cancel the card ASAP! And I would chew them a new one for emailing something like that without verifying it wass the correct address. They could’ve just emailed you a generic payment authorization and then filled in the other information after you’d already signed it. Make sure you get it IN WRITING that they admit they screwed up, this way just in case god forbid your info gets in the wrong hands and you wind up with a huge mess you might have a legal leg to stand on in terms of recouping your losses. Also, as far as your dress “getting lost” I’d be more concerned about if this is really a company you want to be dealing with if they’re so careless with personal information. But, I’m paranoid about stuff like that. ((Hugs)) and I hope everything works out for the best!
Post # 5
You could put an alert or something on your card? Or monitor it more closely?
And definitely find someone to talk to at the dress place to make sure they know this has happened. And if something happens, like someone uses your card, that they should somehow be responsible for it?
Though I would just contact the credit card company and have them close the card or something.
Post # 6
I agree with setting up alerts and pre-approvals before the card gets approved for any purchases. I would also contact the store owner and tell them about their carelessness and make sure that they have the correct information on record. You don’t want any more mishaps.
Post # 7
I recently went through identity theft back in Sept and the horrible part is I had just bought a new car and was in the middle of relocating not a great time to have someone steal your money. I would say immediately contact your credit card company and let them know what has happened and most of the time they will be able to give you recommendations on what you should do to prevent it from happening. My bank immediately was able to tell me what to do step by step order and how to never have this happen again to me. I will also tell you that the people that got me were able to use all my debit card information without even having the card they made a fake card based off of all the information that you had on your receipt. Definitely scary! I hope this doesnt happen to you, but if you have a good bank they will normally refund the money that was stolen from you.
Post # 8
Thank you all for your advice. I cancelled the card right away! I’m putting a fraud alert on my name. Luckily my home address and other personal info were not included on the form.