- 8 years ago
- Wedding: September 2011
These first two pictures are pictures of my dress. I purchased it at the Bridal Boutique of Honolulu. It is the Casablanca 1959. I wanted a mermaid style dress. I purchased this one because the seamstress told me she could easily make it into a mermaid dress. She loosely pinned it here as you can see the day I purchased it so I could get an idea of how it would look. We also discussed adding more tool or a slip to make it more dramatic at the bottom. How excited I was thinking, no other bride would have my wedding dress bc we were going to change this one!
That excitement went away. My fiancée is in the Navy. We are stationed on the tiny island of Kauai. I flew over to Oahu for a weekend to wedding dress shop. I found this one and was excited. I left the dress there and scheduled a fitting in November for a wedding in April 2011.. The wedding then got moved to September of 2011. I decided I didn’t want the dress altered yet because the wedding was moved until too far out and I didn’t want my weight to change too much in that amount of time. And frankly altering a dress almost a year out just seems a little scary to me.
I left the boutique and flew back to Kauai. Yee Mei, the seamstress and I talked maybe 5 minutes about what needed to be done. She said she starts altering after she receives half the money.
Now….I never sent the money and Yee Mei has altered my dress based on the loose pinning’s she did to show me the idea of how the dress could look. My fiancée’s co-worker was over in Oahu and I asked if she could please pick up my dress bc the wedding was so far out and it would save us some $$. She was nervous to be responsible for it but of course she said yes.
I called the boutique and spoke to the owner Celcia, who was there the day I purchased the dress. I explained the wedding had been moved, I didn’t want alterations, and my friend would pick up the dress for me today. She said ok great. I get a call about an hour later. Celcia said I owed for my alterations. I told her no, she was probably just looking at the ticket or estimate of work that would be done. She apologized and we hung up.
Next thing I know my friend is there and I am back on the phone with Celcia bc she is saying she will not release my dress until I pay for the quality alterations that were done. I was very upset as you can imagine. I never asked for the alterations to be done, I never came for a fitting, and I never sent half the money! She argued with me saying, yes it was a mistake on their end but the work was done and they needed to be paid. At that point my smart fiancée got on the phone. He used this analogy. You do not take your car in to a mechanic; they do work, then call you and tell you how much you owe. She then understood. She apologized and said that they were sorry it was their fault but she knew I would be so very pleased with the quality work that was done. She gave my dress to my friend free of alterations charge. I then felt bad, being the nice person I was thinking I would get quality work for free. I told Celcia that if I got the dress and the work was what I wanted, despite in my head wondering how 5 min of talking and 2 min of loose pinning could turn into quality alterations, said I would pay for the work if I got the dress and liked it.
Below are the pictures of my altered dress. Alterations I did not give permission for or want done. Now I have tried contacting them several times, keep in mind I live on a different island. I even emailed them a video. They are telling me that since I have the dress in my possession they will do nothing to fix ruining my wedding dress. This has been a nightmare.
So this is the dress I am suppose to wear on my wedding day in front of 150 people and have pictures that last forever. Anything look off to you ladies?? This was the quality work I was promised that was done without my permission.
Pictures 1-3 are the “new” back. You can see the buttons are covered! Pictures 4-6 are the “new” sides of my dress. I cant find any words for this. Picture 7 is where there is no clasp, its missing. Not pictured is the bustle she sewed up!! What seamstress does this??
Please share with me your thoughts. My dress is so ugly.