(Closed) Need to vent…SimplyBridal.com

posted 6 years ago in Dress
Post # 3
Member
1086 posts
Bumble bee
  • Wedding: October 2013

I mean, made in China or not, if it’s something you like keep it. It doesn’t matter where it was made other than it makes it a little less trusting and takes longer shipping.

But if you get it as described in the mail, what’s the problem other than it being a few days late. Gives you plenty of reason to complain but why send it back if it’s what you wanted and only took a little longer to get? It’s just going to take even longer to order and have a new one shipped. If it was sent UPS and you have a tracking number, wait until it gets here then decide if you want to return it or not. It could be just the dress you were looking for, you wont know until you try it on

Post # 4
Member
1086 posts
Bumble bee
  • Wedding: October 2013

And btw, the comment are a little fishy, I’ll give you that. I’ve often thought that about many companies, including Amazon

Post # 6
Member
59 posts
Worker bee
  • Wedding: August 2012

I would wait and see what the dress looks when it arrives. If you’re not happy with the dress itself when you see it, I would send it straight back. I once did the same thing with a dress I bought to wear as a guest to a wedding – the seller was very misleading and it was only once it had shipped that I found out it was from China.

I don’t know how the laws work in your country, but in Scotland we have the legal right to return anything purchased online, by phone or from a catalogue within 7 days of receipt simply because you’ve changed your mind. Not only hadI change my mind about doing busines with the seller, but the qulity was awful, did not match the picture 100% and had a faulty zip. Def not a keeper!

The Chinese seller tried to dispute my right to return it, but because they were claiming their business was based at a UK address and I had purchased it online, they fell within UK law. I knew my rights well enough to argue my case and get my refund.

Good luck, and I hope it all works out ok for you.

Post # 7
Member
1623 posts
Bumble bee
  • Wedding: November 2012

So, is the dress you ordered a replica or are they claiming it is actually a “Chloe” gown?  I would be upset if I was mislead like that also.  It just makes you nervous about what else they’re lying/misleading you on.

However, hopefully you will end up receiving a beautiful dress you love, even if it is from China. 🙂 If it makes you feel better, I ordered a replica from China and LOVE it.  It was better than I anticipated so I hope you have the same results!  I’m keeping my fingers crossed for you!

Post # 8
Member
1856 posts
Buzzing bee
  • Wedding: March 2013

I would wait and see – a lot of women have bought from a variety of direct-from-China sellers and have had beautiful dresses. You might be pleasantly surprised with the quality (although they do say they work with department store grade fabrics, which I would assume are probably not as nice as what’s typically used in higher end wedding dresses).

I do think companies should be honest about where their products are manufactured, as some people have real ethical issues with fair trade and low wages, but… the price *is* $287. With the amount of work that goes into making a wedding dress, it would be impossible to find professional seamstresses to do it in the US for that kind of money. Technically, they aren’t lying when they say they’re LA-based – the designer probably is, it notes that they’ve opened a show-room, etc. I don’t think it’s right that they don’t specify where your dress will be made and shipped from (although they do say they ship via FedEx, UPS or DHL), so I understand you’re upset about that since you thought you were avoiding it.

The reviews… yeah, that’s fishy, and it happens on a lot of different websites for a lot of different products. I find it super irritating, because you *knwo* – you’re reading and you get the feeling you’ve read the same thing word for word, so then you go and look around again and see the same thing repeated. That drives me crazy.

Post # 11
Member
59 posts
Worker bee
  • Wedding: August 2012

I’m so glad that you were happy with the quality. It’s a shame that the company is not more honest with their customers, but your happiness with the product is the most important thing. Go with what makes you happy 🙂

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