- 7 years ago
- Wedding: June 2012
So, I planned this weekend to be a wedding dress shopping extravaganza. I took Friday off work, got all my girls together and we set off on our adventure. I never thought I’d find my dress within the first couple of hours. But that’s the way it goes.
I went to Vancouver’s famous “Bridal Row” to start the day. I had appointments at two salons. We went to two neighboring salons. Lisa’s and the Bridal Gallery, and were absolutely shocked at the difference in service between the two. I wanted to leave my review here for future brides visiting this area.
First stop was Lisa’s. We got there just as the store was opening, and were greeted by a lovely woman at reception. She paged my consultant right away and joked and laughed with us in the lobby as we waited for the consultant. My consultant, Sharon was wonderful! She came in all smiles and amazingly friendly. She took the group of us into the salon and told us to start browsing and she would start pulling dresses for me based on my requests and inspiration photos I brought in.
I had my mom, Future Mother-In-Law, my matron and maid of honor with me. They were so excited to be included. They all pulled different dresses for me, and I went off to the dressing room. All the dresses the consultant pulled for me were georgeous. Friend’s and family choices- not so much. I truly gained an appreciation for the role of the consultant. We had fun with all the styles regardless.
About 7 dresses in, we found “the one”. The dress that made both moms cry and the other girls gasp. It was a perfect blend of all the inspiration photos. I wasn’t ready to stop looking though, as we planned the whole day. I tried on a couple more beautiful options, but none compared. We decided to break for lunch, and keep our other appointment next door before commiting to anything.
After lunch, we went to the Bridal Gallery. A much more glamorous looking salon. We were greeted very coldly with a “can I help you with something?” like we looked like we were in the wrong place. I gave my name, and the receptionist just ignored us for a while. We waited in the lobby and she then very rudely told me that although they know I booked online, they can’t access the file and need me to fill out the paperwork. We were not made to feel welcome at all.
The consultant came down and again made us feel like we were interrupting something more important she had to do, and made us feel very unwelcome. She sat my family down on a couch and took me along to pull dresses. My matron of honor asked if she could join, but the consultant said “no- just the bride”.
All the inspiration photos were A-line dresses, and I told her that’s what I wanted. I told her I don’t like pick ups and I don’t like the fully textured skirts. Among the dresses she pulled was the famous Adorae. I told her I don’t like that dress- she said just try it, it looks good on everyone, size 2-22. I said it’s not the shape I want. I don’t want to try it. She still pulled it.
As I was getting undressed, she comes into the room and said, “look what I found” and showed me this awful dress with a super low cut neckline and a ruffled skirt. I looked at her puzzled and she said, “recognize this dress?” I said “no”. She told me it was on my inspiration board, and then really snarkily said, “I thought you didn’t like this type of skirt”. so I said, it must look different in the photo and tried it on anyhow. It was awful. Just awful. I asked to see my inspiration, and it was an entirely different dress. The one I liked had a sweetheart neckline and a straight A-line skirt. the only thing the same about the dress was some jewelled straps. She had no idea what she was doing.
After apologizing and telling me she was woozy from being stung by a bee yesterday, we carried on. She put me in all sorts of bad dresses, drop waist ballgowns, mermaids and all things I didn’t want. She did pull one georgeous lace dress which I loved. My girls didn’t give me the reaction I expected. She took me back to the dressing room and told me that I shouldn’t care what they say and that it was my dress. I agree to a point, but the reason I brought the girls is I wanted to find a dress that we all loved (like the one from the other store) I had told this consultant that I was in love with another dress and had described it to her, but she pulled nothing even close to it.
We finished the appointment and told her we were going for coffee to think about it. I asked her to write down the lace dress that I loved and we would consider our options. I was already back in my own clothes and she seemed so desperate to make a sale. She was showing us dresses as we left. I saw at least 3-4 that met my specs. She hadn’t taken me to this part of the store at the beginning. I was getting upset, so I just left.
As we were sitting to coffee, Future Mother-In-Law told me that the consultant pulled her aside and said, “it’s really unfortunate that a bride brings so many people with her, because she never ends up getting the dress she wants.” I was furious when i found this out. I wanted to go back and have words with her. It was so out of line for her to basically say to my Future Mother-In-Law, “you really shouldn’t be here.” How freaking rude!
After some consideration, we decided to go back to Lisa’s to se if we could try the dress on again. They were so gracious. It turned out my consultant had gone home sick, so she had another one come out. He remembered me from the morning, and pulled the dress right away, and mentioned how lovely it looked on me. I put on the dress and another consultant walked by and said, “I remember you from this morning. You came back to get your dress. I knew that was your dress when I walked by you, it was made for you.”
That sealed the deal. We bought the dress and I couldn’t be happier. So, without further ado… here is the dress the wonderful people at Lisa’s helped me pick out.