(Closed) Netbride still good?

posted 7 years ago in Dress
Post # 3
Member
2815 posts
Sugar bee
  • Wedding: March 2012

I ordered dresses from them in November.  They aren’t out of business.  🙂  I have had absolutely no problems with them so far.  Dresses aren’t supposed to be here until next month though.

Post # 4
Member
2815 posts
Sugar bee
  • Wedding: March 2012

The girls’ dresses shipped today and will be here Friday!  That’s over a month early.  I’ll let you know how they look!  🙂

Post # 5
Member
1935 posts
Buzzing bee

yep! we just got the bridesmaid dresses from netbride and they were perfect!!

Post # 7
Member
75 posts
Worker bee
  • Wedding: September 2012

I ordered my wedding dress from Netbride in November and it arrived to me two weeks ago, two months earlier than expected!

I would highly recommend them.  Also, use their price match guarantee!

Post # 8
Member
1 posts
Wannabee

Hi Ladies!

I am also considering ordering my wedding dress from Netbride.  Does anyone know why there were the rumors it closed?  I saw it mostly from The Bridal Blacklist. 

Also, how long did it take for you to get a quote on your dress?  I’m probably being impatient since I only emailed them yesterday, but I couldn’t get ahold of them on the phone either.  Anyway, just curious.  Thanks for any help.

Post # 9
Member
75 posts
Worker bee
  • Wedding: September 2012

@iszyrose:  It usually takes them two to three days to get back to you via email.  If you want an immediate response, I would call them.  They usually pick up the first time I call.  My bridal gown came and there was some loose beading on it.  They asked me to send it back and it was fixed right away.  I ordered my bridesmaids dresses from Netbride at the end of January and should receive them sometime before May. 

Post # 10
Member
949 posts
Busy bee
  • Wedding: August 2012

I don’t know anything about a rumor of them being closed, but I can tell you they’re open. I ordered my dress from them about a month ago, so I’m just impatiently waiting for it to come in! But the order experience was great, they’re total champs at customer service. Don’t stress if the order form is confusing, they email and double check everything with you before they put it through. Alleycat, I’m not sure how you would work multiple payments– could the girls just pay you back or something? They may have a way, though, I don’t know.

I think they got back to me for quotes within 24 hours, and then for another quote there was a bit of a hold-up and it took maybe 3 days? Something like that.

Post # 11
Member
1935 posts
Buzzing bee

i ordered my bridesmaid dresses from netbride and they came in in january – before the end date. they were perfect!

Post # 12
Member
75 posts
Worker bee
  • Wedding: September 2012

I think if the girls want to pay with their own credit card then you will have to do separate orders for each girl.  You will have to pay for shipping on each order.  Best bet is to front the money, send to one address and have the girls pay you back.

Also, upon delivery of your dress, UPS needs a signature.  Make sure you send it to a place where someone will be able to sign for you.

Post # 13
Member
34 posts
Newbee
  • Wedding: December 2012

Yep, I sent them an email for time-scale of a wedding dress I’m in love with, they replied me then, so they’re def. on business 😉

Post # 14
Member
157 posts
Blushing bee
  • Wedding: June 2012

I just ordered from them and they have been extremely helpful and timely with emails.  Our dresses are supposed to come in in May.  

Post # 15
Member
157 posts
Blushing bee
  • Wedding: June 2012

Also, there is a place on the order form to add additional credit card information.  You put the credit number and the amount to that card in this section.  You have to add extra fees though per extra card.  Can’t remember how much they are.  

Post # 16
Member
1441 posts
Bumble bee
  • Wedding: May 2014 - Paradise Gardens

Of course I picked a dress that cannot be discounted so all I’ll get is a $500 credit for their shoes and veils –and neither of them have a lot of options.

 

We’ll see–I might just buy it from the store or bestbridal prices.com since its a new dress and can’t be found pre-owned at this time.

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