(Closed) No check from venue after cancelling, wedding is at risk of failing..help!

posted 4 years ago in Venue
Post # 2
Member
416 posts
Helper bee

Lawyer up and get the lawyers to deal with the chasing down of money, sure you’d be spending some but at least you’ll hopefully stand a better chance of getting your money back. Angry clients are easier to ignore than official documents arriving with legal implications. Or else, dispute as many charges as you can with your CC company.

Post # 3
Member
5045 posts
Bee Keeper
  • Wedding: November 1999

I’d go to the original venue in person and stalk whomever until I got to speak to someone. I’d also take a copy of the email correspondence and dispute the payments with your cc company seeing you paid by card.

If worse comes to worse follow up with lawyer’s and leave as many bad reviews online as possible as well as a Facebook page they may have. Usually a company tends to try and sort bad reviews out.

Good luck!

Post # 4
Member
525 posts
Busy bee

View original reply
starsandsakuras :  I tried to follow your story but I don’t get it. Are there two venues here or three?

Post # 7
Member
525 posts
Busy bee

View original reply
starsandsakuras :  Oh okay, thanks for clearing that up. It all sounds quite unprofessional on their part. Definitely look into legal help if the amount at stake is high. Sometimes even just a “threatening” letter sent from a lawyer saying that you’re considering legal action can do the trick.

I don’t know what else to say other than good for you for keeping all the records. Maybe you can threaten to leave bad reviews everywhere about being screwed over (but be careful what you write and make sure it can be backed up). I hope you get your money back.

Post # 8
Member
3247 posts
Sugar bee

If it’s the same company, and payment isn’t due until the day after the wedding, then I suppose I wouldn’t be paying them a dime until they credit the already paid money to the balance on the new venue. 

Meanwhile, get a lawyer. 

Post # 11
Member
14040 posts
Honey Beekeeper
  • Wedding: November 1999

So you sent a bunch of money to them without a contract? That’s a really bad decision. Without a contract, you don’t know what their refund policy is. You can hire a lawyer to fight this, and they might cave with the threat of legal action, but you also might lose because there is no written documentation of what would happen if you cancelled. In all the venues I looked at, you forfeited your deposit if you cancelled the venue, and for some, you were still on the hook for the full amount if you cancelled within a certain timeframe. Good luck!

Post # 13
Member
14040 posts
Honey Beekeeper
  • Wedding: November 1999

Edited because you answered my question with your edit. That sounds very, very strange to me, but if that’s what it says, that’s what it says. In their opinion, have they lived up to the agreement?

Post # 15
Member
982 posts
Busy bee
  • Wedding: City, State

View original reply
starsandsakuras :  hmm, why was the contract not sign? I am pretty sure unsigned contracts are meaningless in the legal world.

 

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