(Closed) no honeymoon…. thanks dod

posted 8 years ago in Honeymoons
Post # 3
Member
612 posts
Busy bee
  • Wedding: August 2010

I haven’t heard anything about travel restrictions for DOD.  I would have your Fiance check with his boss and HR to see if there is any truth to that rumor.  In the mean time you should def check about a refund.  If they can’t refund ask about a change in dates (in case the travel restriction is only for a limited time) or if they can forward your reservation to a sister hotel at a location y’all can travel to.  Good luck!!!

Post # 4
Member
1455 posts
Bumble bee
  • Wedding: December 1969

Ok I don’t know what the DOD is… but how would they know where you went??????? Couldn’t you just go to “the caribbean” or something? (aka not tell them where you really went?) Or is it like crazy governemtn stuff? Since you booked pre-restriction I would say that they owe YOU whatever it would cost to change your Honeymoon plans.

Post # 5
Member
3871 posts
Honey bee
  • Wedding: November 1999

That really sucks.  Maybe it’s just restrictions to certain areas where it is known to be violent.  Like Cancun and other touristy cities, it can be very safe.  I know when I went, I saw cops almost everywhere. Sucks.  Did you get travel insurance so you get your money back at least? I’m being a hypocrite right now because I didn’t get travel insurance either.

Post # 8
Member
555 posts
Busy bee
  • Wedding: September 2010

So if there’s a restriction within the DOD is there not some form of refund the airlines can give you, have you looked into that? It’s not like you’re just changing your mind. I know someone who had non-changeable/transferable tickets and a death in the family etc. and the rule was waived so I’d call the airline first if you haven’t already.

I know it might sound worthless but if you call the airline and don’t get the answer you’re looking for start tweeting about it. A fair amount of the airlines actually do pay attenton to that stuff on twitter especially if you post about it a few times. There are also all sorts of consumer groups that LOVE these kinds of stories, just tweet something like “great I can’t go on my honeymoon because of a DOD restriction and (name airline here) won’t help me.” Also send your story to the consumerist. They’re the biggest of the consumer watch dog groups (I think they’re run by Consumer Reports now) and a lot of times if you can get them to feature your story suddenly you see action taken.

Good luck!

Post # 9
Member
637 posts
Busy bee
  • Wedding: August 2010

If the restriction was placed AFTER you guys booked, perhaps the DoD would have to give you a refund.  

Post # 11
Member
219 posts
Helper bee
  • Wedding: October 2010

To PP who said to just go, how would they know: if DoD found out they went there, and it is very, very probable that they would, there would be some serious repercussions.

OP, I haven’t heard of ANY restrictions as of yet, are you absolutely certain or are you going off of rumors?

Post # 12
Member
555 posts
Busy bee
  • Wedding: September 2010

@brittanymichelle The twitter thing has worked for me once or twice but I’ve also seen really great results with is this finding the Executive Customer Service info. I actually used this with tmobile and I got a credit that the regular CSR department wouldn’t give me with no problem. Here’s my understanding of it, and mind you I don’t totally get it but (look it up on consumerist I’m sure they can explain it better) . . . basically each company has an executive office that runs all the CSR departments and I think this is like jumping to the top of the top it’s almost like the step before finding out who the VP or President is of a company is or something like that, they’re job really and truly is to keep everyone happy. Basically find an email or number for that department online and contact someone there and tell them your story, here’s a link for the info Consumersist had from 2007 only United is on this list but you might be able to find more in a search. Hope it helps! http://consumerist.com/2007/05/contact-executive-customer-service-roundup.html

Post # 13
Member
133 posts
Blushing bee
  • Wedding: July 2010

I have seen stuff about travel for DoD in Mexico being restricted, but it wasn’t for all the states. Can you have him double check with his supervisor? Cozumel is in the state of Quintana Roo. Here is a link I found with specific states that are off limits: http://en-gb.facebook.com/topic.php?uid=297630653978&topic=13526

From the link: 

TRAVEL DIRECTIVE: Due to the ongoing violence along the US-Mexico border and the recent killing of three American citizens in Ciudad Juarez, all non-official travel (leave and pass) is PROHIBITED until further notice to the States of Chihuahua and Durango, and the Cities of Nogales, Piedras Negras, Nuevo Laredo, Monterrey, and Matamoras.

Post # 15
Member
2395 posts
Buzzing bee
  • Wedding: December 2009

@brittanymichelle…this is a long shot, but I figured I would give you my two cents.  My husband is Army and while we aren’t in your particular situation, we have had to cancel travel plans (without having trip insurance) and I was able to get a full refund, granted, it was just with an airline, but it’s worth a shot.  When I called the airline, they just said to get a signed letter from my husband’s commanders stating the reason why he, the soldier can not travel, whether it be a change of training dates, travel restrictions (like you), etc.  You should be able to get your money back for the airlines and it’s worth a shot w/ the resort.  Good luck!

Post # 16
Member
555 posts
Busy bee
  • Wedding: September 2010

Oh but make sure to exhaust all regular avenues of CSR communication first, making sure to talk to supervisors etc. and document names of who you spoke to etc.

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