(Closed) No more rack?

posted 9 years ago in Money
Post # 5
1 posts

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Hello kybride2012,

Samuel here from the Customer Relations team. Always here to help!

We understand we may not be perfect but we always strive to make things right for our consumers. We apologize for any difficulty you have faced.

If you could please share your Order ID, we will reach out to you and correct the problem.

We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.



Post # 7
5421 posts
Bee Keeper
  • Wedding: November 2012

@allyfally:  Ive used it once.  Items took about 2 weeks or so to make it my house but it didnt give me any issues.

Post # 8
408 posts
Helper bee
  • Wedding: September 2012

I’ve purchased from them a couple of times. I agree, shipping is really slow.  The items are decent quality, but I feel like they’re represented as much higher quality on the site.  I would just say shop cautiously.

Post # 11
412 posts
Helper bee
  • Wedding: September 2012

View original reply
@abbylyn:  I agree with you. I just bought earrings off this site for my BM’s and the picture compared to what I got are two completely different things. They were extremely yellow and not clear crystal like the picture showed / stated. I also was about to buy another pair of earrings for myself and ended up finded they exact same pair on a chinese website for half the price. I am not really sure what is up with this site. But beware because they only give you site credits for returns and will not refund your money.

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