(Closed) NO! My e-ring!

posted 7 years ago in Rings
Post # 3
Member
3982 posts
Honey bee
  • Wedding: July 2011

That is horrible! Why can’t they just take the stones from the other rings? I have a hard time believing that your ring is the ONLY ring they sell in that size and cut. Or, what if they put in a different replacement stone (real or not) just as a placeholder until they can find the right stone? That way you can still wear your ring and they can keep looking for the right stone. (just curious. What kind of size/cut is it?)

Post # 5
Member
296 posts
Helper bee
  • Wedding: August 2012

Since Princess cut’s are so popular now, I’d be really confused as to why it’s so hard to find?  Maybe if it was a cushion cut or something…I would wait until they can get a replacement one in, but also question why they think something so common is so hard to find?

Post # 6
Member
3982 posts
Honey bee
  • Wedding: July 2011

Yeah, being that it is a princess cut, I would question them about it. That feels like they are giving you the run-around.

Post # 7
Member
5110 posts
Bee Keeper
  • Wedding: November 2011

I agree. Princess cut diamonds are a popular choice these days. I find it hard to believe they cant find something that is comparable to your diamond. I would be more aggressive with the situation. Espeicially if you want the ring that you have and dont want somehting completely different. You said at any other brances… so Im assuming its a chain… I would think that they have your ring somewhere in the US I would light a fire undre their butts

Post # 9
Member
376 posts
Helper bee
  • Wedding: October 2012

Is it under warrenty? Do they have to replace the diamond free of charge? If so they may be dragging their feet hoping you won’t make them replace the diamond. Princess cuts are VERY popular and easy to find in stores right now. I would complain to the manager and if possible ask to speak to a district manager if its a big store chain. I would insist that they tell you when it will be repaired. If they tell you that they don’t know tell them you will accept a BETTER quality diamond and tell them to move their butts. Don’t take No for an answer. Keep asking the same question if you have to– over and over and over- it works!

Post # 11
Member
29 posts
Newbee
  • Wedding: August 2012

What size diamond is it? That is very odd!

The topic ‘NO! My e-ring!’ is closed to new replies.

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