(Closed) Non-refundable Retainer Fees for Hair and Makeup

posted 5 years ago in Beauty
Post # 2
948 posts
Busy bee
  • Wedding: August 2015

Did you ask for clarification fro mth artist? I went to a salon for my hair and makeup and my down payments for both were applied to my services the day of.

Post # 3
48 posts

That doesn’t sound right. The hair/makeup artist I am planning on working with has a deposit I need to pay to hold the date, but that should be $X of the payment due for all services. Does your contract/original invoice or proposal you used to agree to services with the vendor state anything about this non-refundable retainer fee in addition to everything else?

Post # 4
474 posts
Helper bee
  • Wedding: July 2016

I had a small wedding and only had my hair and makeup done by one person. I had to give a credit card number when I made the appointment and the policy was that they would charge me the full amount if I cancelled after so and so date, which was a couple weeks prior to the wedding I believe. There was no fee though. I am use to hearing about non refundable deposits that go towards the services.  Did the retainer invoice state the details of payment?

Post # 5
3514 posts
Sugar bee
  • Wedding: June 2017

Nope that sounds sketchy. My deposits for my hair and makeup artists are to hold my date and both go towards my total fees for the services, they are not a separate fee. Where do you live, are things super expensive or are H&M services hard to come by?

Post # 6
992 posts
Busy bee

Did you ask the vendor if it was a mistake?  

Post # 7
1183 posts
Bumble bee

Everyone I spoke to who did wedding hair took the deposit off the final bill. As it happens I went to my local salon to see my usual hairdresser for significantly less than paying a wedding hair person.

Post # 9
54 posts
Worker bee
  • Wedding: March 2017

That’s a little confusing, but I do read that to mean that the retainer fee must be paid up front and you can’t just wait and pay it the day of. That being said it does sound like the retainer fee is completely separate from the services fees. 

My own makeup artist just wants a $50 deposit and that is deducted from the day of balance. I would definitely ask them about it before you pay anything. 

Post # 10
580 posts
Busy bee

Ask before you pay. I just received a contract from my hair/makeup artist with a $100 non-refundable deposit, but within the contract detailing the # of services and the breakdown of costs, and total, it shows that the $100 deposit is not in addition to the total, but is deducted from the total of all services + tax.

Are you in an area with limited makeup/hair stylists?

Post # 11
7658 posts
Bumble Beekeeper
  • Wedding: June 2013

View original reply
frommrtomrs0107 :  to me it does read as though the retainer is a separate fee from the service fee. That being said, it seems a little unusual. All of my deposits went towards paying the final costs of my service. 

Post # 12
6185 posts
Bee Keeper

View original reply
frommrtomrs0107 :  No that’s weird. All my deposits went towards the services. Also the term retainer is usually used for an attorney. I think I would find someone else to be honest. What if you don’t like your trail makeup run? 

Post # 14
598 posts
Busy bee
  • Wedding: September 2014

Have you asked her about it?  It could be a simple mistake.  If it’s not a mistake then it seems sketchy.  I like your idea of considering it as the tip. 

Post # 15
580 posts
Busy bee

View original reply
frommrtomrs0107 :  Do you really love this vendor? Are they the lowest in cost based on quality in the area?  Do you have any quotes from other hair/makeup artists?

I guess you could look at the $100 as a tip, but this vendor may be expecting a tip in addition to all services the day-of. Obviously tips are not mandatory though!

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