(Closed) Non-responsive Etsy seller – who has used SellerofJewels before?

posted 5 years ago in Rings
Post # 2
Member
528 posts
Busy bee

It looks like this seller has good reviews. I would contact him again and say that you’re frustrated, and if he does not respond, you’ll be forced to open a case on Etsy. He’s likely to respond then. 

  • This reply was modified 5 years, 2 months ago by  RoseAdore.
  • This reply was modified 5 years, 2 months ago by  RoseAdore.
Post # 3
Member
2393 posts
Buzzing bee

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memorieslff:  Etsy gives you 60 days to open a case. Contact Etsy customer service asap before your time runs out!

You’re lucky — Amazon only has a 30-day window for these sorts of issues.

 

Post # 4
Member
2278 posts
Buzzing bee
  • Wedding: July 2014

View original reply
memorieslff:  I had a ring made by him and it kept losing stones.  He recast it three times and it still kept happening so I asked for a refund.  While I was disappointed in the quality of the ring he was very cordial and made sure the situation was rectified.  5 days is not that long, I’d give him a little while longer.

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