(Closed) Nordstrom return policy

posted 8 years ago in The Lounge
Post # 3
Member
85 posts
Worker bee
  • Wedding: October 2010

My Future Sister-In-Law works there and I have heard her say that they are verrry lenient and have taken back things purchased like eveny 3 months ago

Post # 4
Member
14186 posts
Honey Beekeeper
  • Wedding: June 2009

NO! they are AMAZING.

In fact, you can buy a pair of shoes, wear them, and a month later, if they still hurt, return them. Same goes for bras. I just bought a new bra there (ok back in December) and i told the lady that usually they get broken in after a month but sometimes they dno’t, then i feel like i wasted my money. The saleslady said it woudln’t be a problem at all for me to bring it back, used, explain that it simply never got more comfortable despite wearing it more often, and they’d refund my money or help me find a different one.

I’ve never once had an issue with Nordstrom. Their customer service has always been fantastic from what I’ve dealt with.

Post # 5
Member
499 posts
Helper bee
  • Wedding: August 2010

There is absolutely NO time limit on returns, as long as the tags are on and you have your receipt (or the paper that comes with an online order).

Post # 6
Member
5399 posts
Bee Keeper
  • Wedding: November 1999

As far as I know they are not strict about returns at all.  I know someone who bought a dress for prom from there and returned it 6 months later stained and wrinkled and they still took it!  I think that was wrong of her, and hopefully not everyone abuses their lenience to that degree because it would be horrible if they suddenly became more strict with returns.

Post # 7
Member
523 posts
Busy bee
  • Wedding: May 2010

There is a saying in my family… “you can take your tires to Nordstroms and they will accept them and give you your money back”

Basically, you can take anything to them and they are gracious.  I received a Juicy Couture bag from my darling man and a year later it was falling apart at the seams.  I took it to Nordstroms to see if they know how to fix it and they offered to replace it with the current years bag! I walked out with a BRAND NEW bag and spent $3.37 on it (additional tax) it was really cool and I wasn’t expecting it. 

Just don’t abuse their policy!

Post # 8
Member
14186 posts
Honey Beekeeper
  • Wedding: June 2009

Yeah if people abuse it, we’ll lose those perks!

I don’t mind paying $95 for a bra if i KNOW i can take it back if it doesn’t feel good in a month. =]

Post # 9
Member
5399 posts
Bee Keeper
  • Wedding: November 1999

@ejs4y8: You’re making me REALLY want to finally go bra shopping at Nordstrom, it’s great that they’ll actually do that.  I guess I just need to get over the fact that someone might be seeing me all nudey, lol. 

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