Member- b2b5412
- 6 years ago
- Wedding: May 2012
If you are looking for a reasonably priced salon for wedding hair and make-up in Northern, NJ I’ll save you some time. DO NOT USE SALON BANGLES IN SPRINGFIELD, NEW JERSEY.
Their prices can’t be beat, I will give them that. $45.00 for an updo and $35.00 for make-up.
I was recommended by a friend who used Salon Bangles for her own wedding and recently did my trial there. The salon owner does the brides, when I walked in she didn’t even know I was there for a wedding trial. Mind you, I had to speak to her personally to book the wedding trial. She sat with me and I showed her the photo of how I wanted my hair. Not knowing a thing about hair styling but knowing my hair is thin I had two other options in case she couldn’t do my first choice style. They were all on the same paper. I described my ideal style as simple, no curls.
I had arrived a few minutes early for my appointment so she wasn’t quite ready to take me yet. After she perused the local pizza shops lunch menu and placed her order, she was all set. She sat me down and began teasing my hair. I jokingly said not too high because my fiance isn’t tall and before I knew it the tease had been flattened down completely. She worked away on the back and after awhile told me my hair is too “silky” to do what I asked for so she was creating a slight variation. I trusted her, stupid. As we chatted away I soon her the creak, creak of the curling iron and internally knew it was all downhill from there.
When she was finished she gave me the small mirror and spun me around. It’s quite difficult to tell from mirror to mirror and several feet away what exactly is entailed ina style and that coupled with the wtf shock of why didn’t she do another style I asked for left me without the words to say anything. She had me try a ratty veil and then kept making suggestions for the actual wedding day like height on my tease (duh), and adding butterfly clips into my hair…really lady…I said simple. I never said I was happy but I guess by my own fault didn’t tell her I was mortified either. So, she pushed me off to make-up and I never saw her again.
As soon as I got home I had my fiance snap a pic of the back and it was like a bird’s nest. It wasn’t anything remotely like what I asked for much less “a variation” and there were ends and straggles of hair coming out of every which corner. Not to mention, it was cemented in hairspray. Total late 90’s prom style.
The biggest joy of all was removing the 35 pins in my head and then combing out the knots created by her crazy teasing that took 20 minutes and for which I lost a ping pong ball size of hair from my head.
Since this whole experience has been eating away at me I called the salon today and asked to speak to her. I could tell in her voice she was shocked to hear from me. I explained all that I’ve talked about on here and asked if she felt at all compelled to return the hair portion of what I paid. Her responses included that how dare I question her ability to do hair as she’s done brides throughout the tri-state area, I was rude, I’ll never be able to get the style I want, that I remind her of a customer who once complained a year later that her highlights grew out, and good luck to the salon that has to deal with me for my wedding followed by a slam down of the phone.
She told me if I’d just said something she would have been happy to take it out and redo my hair. I find this ironic because when I told her employee I wasn’t happy with my eyeliner instead of offering to redo it she and a co-worker got on my case about how I’d look washed out in photos with anything less, they know what to do and I don’t. Like mother, like daughter. Like salon owner, like salon employee. I’m sure I would have gotten the same answer if I’d asked for my hair to be re-done. Oh yea, the girls weren’t even using high end make-up 90% of what they used was Victoria’s Secret and some of it was E.L.F. which costs $1.00 at Target. AND my friend who recommended me happened to be there getting her make-up done for a wedding and the girl did me right after…I never even thought about it then but she used the same brushes on me as she did on here. They weren’t even washed!
I’d give anything to cancel the check I paid her with (they didn’t take credit cards…wonder why…) but since there is that small chance she could take me to small claims court, she isn’t worth the trouble. Instead, I’ll use every wedding and business review outlet I can to make my experience known.
STAY AWAY FROM SALON BANGLES!!!