(Closed) NorWegian Cruise Lines

posted 8 years ago in Honeymoons
Post # 3
3372 posts
Sugar bee
  • Wedding: October 2013

Please do not go on a cruise with them. I have been on 9-10 cruises – usually with Royal Caribbean or Celebrity, but once we did a Norwegian cruise and it was absolutely awful. AWFUL! The service sucked – literally all of the waiters/waitresses were young kids that texted all day (we were never far from shore since it was a Hawaiian cruise). The food was awful – everyone was complaining about it, especially the people that had cruised before on other lines. Seriously, one of the perks of a cruise is that all of the food is included, right? Well we opted to get off the ship and eat at Burger King one day, it was that bad.


Our room was never cleaned properly, including the first day we got on the ship. We found perscription pills ALL over the floor in our room. Just rolling around all over the place. I also found a pair of someone else’s shoes in our room! Obviously nothing had been looked over or really cleaned at all between guests checking in/out. When we complained they acted as if nothing was wrong and they we were being silly to be annoyed about it. Seriously though – pills all over the floor?!


When we put the “do not disturb” sign on the door housekeeping kept coming in anyway – saying that they didn’t see the sign. This happened no less than 5 times!


I urge you to go onto Cruisecritic.com and research the specific cruise you want to go on, but everyone on this ship that we spoke to said they’d never cruise with Norwegian again. Ever.


I’d avoid NCL and Carnival!




Post # 4
3537 posts
Sugar bee

@tcgstar:  we did an NCL cruise for our honeymoon and really loved it. DH had never cruised before and I hadn’t in so long I was very unsure of how to go about planning everything. We did a 5day/4night cruise from Miami to the Bahamas. The boat was very nice and spacious,  and we did get a stateroom with a balcony,  which was 100% worth the money and so relaxing. We were exhausted after the wedding week + the wedding+ the travel to Miami that once we boarded the ship we immediately took a nap on our balcony! 

NCL does the “free style dining”, which was cool since we were all mushy and honeymoon-ey. It’s not something that was a pro or con for me. It was cool to come and go as we pleased. 

The food was OK, not great. .. even in the specialty restaurants. It definitely felt mass produced. We ate from room service several times because the burgers were awesome lol. The Cagneys Steakhouse was by far the best on board restaurant. 

The excursions were good,  we had 3 ports to stop in and did mostly beach/shopping stuff. It did rain a lot, which sucked but nothing the cruise line could do about that. The shows we saw were good,  and DH spent a lot of time in the casino winning us some spending money. The drinks are EXPENSIVE,  just get ready.. and the decks are huge, but the pools are pretty small. 

I expected an older crowd, and I found it to be young adult friendly. Not many kids ( plus for us) and lots of couples our age and older.  

Overall it was positive and we had a great time. We would do an NCL again, but our next one is coming up in November with Royal Caribbean. It turned us into cruisers 🙂 







Post # 6
1552 posts
Bumble bee
  • Wedding: November 2012

I had a much different experience than  @adoc86:  did. We cruised a 4 night trip to the Bahamas on the Sky in fall 2011 and enjoyed. While we found out cruising isn’t exactly our type of vacation, the experience itself was good.

We enjoyed the freestyle aspect of NCL and found the food to be good. Our service was great; we never had anything but friendly, prompt service from all staff. The only thing that I didn’t like so much was having to pay extra for the specialty restaurants on board. We never ate at any of them because we didn’t want to pay extra.

Post # 7
7439 posts
Busy Beekeeper
  • Wedding: December 2012

Another fan of Celebrity !!

And as a note to the post that Mrs_Amanda:  made… NCL may have been the one’s who started “Freestyle / Anytime Dining” but most of the large cruise lines now offer this.

On Celebrity it is called Select Dining… and you sit in a seperate area within the Main Dining Room (on the Solstice Class Ships, it is usually up on the 2nd Floor).  You have the ability to eat anywhere between 6:30 PM and I think it is 9:00 PM.  It works like a Restaurant… you can make a Reservation, or just show up and wait for a table.  You can sit alone as a couple at a 2-top or you can ask to be seated with others… folks who you know, or just join up with whomever is interested that night in sitting / meeting other people.  Tables range from seating from 4 up to 8 or 10.  You order off the same Main Dining Room Menu… but you don’t necessarily sit in the same section, at the same table… or have the same Wait Staff / Sommelier every night… so you have to a pay your Weekly Tips IN ADVANCE when you pay for your Cruise.

Traditional Dining, and you can pick the 6:30 PM or the After 8:00 PM Dining time… you sit at the same table every night… and with same table mates, Wait Staff & Sommelier.  You pay your Weekly Tips daily on your Ship Account (closed out when you finalize your Bill on the last night of your cruise).

Select is popular with some cruisers cause of the flexibility… eat early one night, late another.  AND you don’t have to dress up for Formal Nights (just regular Smart Casual).

BUT Mr TTR and I much prefer Traditional Dining when we cruise with Celebrity… because one of the highlights of this cruise line is the WONDERFUL Crew (and the Wait Staff is no exception) it is great getting to know those that work your table… and we’ve never had bad table-mates either… Celebrity works hard to somehow match up people who have things in common (our last Cruise we were at a table for 6… us and another couple from Canada, and one from Alaska… we found we had lots to chat about).  Were great friends by the end of our cruise !!

And well… Beyond the AMAZING Service… the Food & Wine on Celebrity was great too !!

I haven’t been on NCL… BUT I have heard good things about them “generally”.  They are cruise line that caters primarily to families… so expect to see kids (quite a few) onboard.  This line markets to families, and Adults in the 30 to 50 age group primarily.

Celebrity with their “Modern Luxury” campaign focuses on Adults & Couples (not so much to families / kids).  Age group tends to be 35 to 65.  Some younger… who like the LUXURY… and some older… a good deal of them longstanding returning customers.  Celebrity has a very loyal group of customers*

Celebrity is owned by the Royal Caribbean Group… who’s mainstream line, Royal Caribbean is a lot like NCL… and goes after the 30 to 50 age group with kids.

Hope this helps,

* I like many other Celebrity Customers am planning my upcoming cruises.  We plan to cruise the Mediterranean with them in the next 18 months (2 week cruise) … and probably back to the Caribbean within the next 24 (1 week cruise)


Post # 8
541 posts
Busy bee
  • Wedding: July 2013

@tcgstar:  I think some of the other posters comparing NCL to Celebrity is a bit silly. Celebrity is known to be a higher-end cruise line than NCL.

I went on an NCL cruise to Barcelona/Rome/Italy in the Fall of 2011. It was really quite nice but my Fiance and I had never been on a cruise before. There were a few complaints that we had:

My bedsheets were not changed (I noticed due to an injury I sustained on my own where my knees were bloody and taht got on the sheets on day 2 and stayed until day 7) when i commented the one taking care of the room instantly changed the sheets, so just mention it sooner.

The excursions are a bit pricey. If you can do things on your own its much more affordable and will make it easier for you.

Paying for other resturants was a bit silly… we did it only once.


But our waiters were great, the staff was friendly and helpful and we had a great time. We did enjoy the food, but we’re not considered “foodies” so if you are maybe avoid NCL? The other great thing though (and this works for all lines) is if you have a bad experience and want to change the automatic tip, go to see guest services on the 2nd last night and have them either cash-out or modify the tip. We had them cash out the % of the tip that went to the waiters and gave it in cash to our headwaiter as we sat in her area everytime due to her wonderful service (once sat with someone else and it was “ho-hum”)

Also note the differences in ships, I sailed on the “Epic” others may be on other ships and have different experiences 🙂

Overall for the price… I would definitely sail with NCL again.

Post # 9
721 posts
Busy bee
  • Wedding: September 2015

I took a 7-night cruise to the western Caribbean (stops at Costa Maya and Cozumel, Mexico; Isla Roatan off of Honduras; and Belize City) and really enjoyed it.  I was 25 at the time, traveling with 7 people around my age and 2 people my parents’ age.  We really, really enjoyed ourselves.  Most nights the food was amazing, and even on the one or two nights that it wasn’t, it was still good.  Our cabin steward kept our room spotless and knew all of our names by heart by the end of the first day.  Yes, drinks were expensive, but I don’t drink, so it didn’t bother me at all.  I can’t really think of anything that I should warn you about – we had a great experience.


Now, the drive from Madison to New Orleans and back was rough, but that isn’t NCL’s fault 🙂

Post # 11
85 posts
Worker bee
  • Wedding: April 2014

@tcgstar:  We actually have been on both Carnival and Norweigan, and even in lieu of all of the mechanical mishaps we actually have always preffered Carnival over Norweigan. We have been on 4 cruises (3 carnival and 1 norweigan) and really enjoyed all of them.  I just felt like we got more for our money on Carnival Cruises, they are quite a bit cheaper and were comparable if not better than the Norweigan that cost us almost double what we normally pay.  I honestly felt like we had better service on the Carnival cruises, and that there were so many things that we had to pay extra for on the Norweigan ship, that were included on Carnival.

Let me stress again though that we did have a great time on both cruise lines, I just really felt like our money was better spent on Carnival.

Post # 13
185 posts
Blushing bee
  • Wedding: June 2013

I’m also planning to book a Norwegian cruise for this summer. I was looking into cruises and so many people I know recommended Norwegian. On top of that, they have a brand new ship that looks awesome! Norwegian Breakaway is the ship and I can’t wait!

Post # 14
615 posts
Busy bee
  • Wedding: December 2016


View original reply
@tcgstar:  Just an FYI… the service on Norwegian’s ships to Hawaii is known as being worse than other cruise lines and ships because, they are forced to hire Americans. I don’t want to sound steriotypical in any way, just everyone laughs that they have the worse service in the fleet because of the “Americans”.

Out of the cruise lines, I like the food on Royal the least, the paid for Dining on Celebrity the best, and the buffet on Norwegian the best. I dont eat in the dining rooms, so I cant really say about that.

Post # 15
615 posts
Busy bee
  • Wedding: December 2016

@HVbride:  I am sure you will love it. The newer ships have the best service, decor, amenities, and all the “extras”.

Post # 16
199 posts
Blushing bee
  • Wedding: May 2015

I went on my very first cruise with FH to the Bahamas on NCL SKY in Fall 2011 as well. 

I had a really good experience. The service was great – our room was always promptly made up when it was supposed to be and they provided us with a daily activity sheet of what will be going on the next day. 

The food was great. We only ate in the one restaurant that was free one night only because me and FH wanted to experience the other restaurants and we tried them all and Cagney’s was the best steakhouse! We also enjoyed the french restaurant as well. 

The crew was super nice and some even knew us by name because we were always around talking to them and they would always take the time out of their day to talk to us. 

I actually want to cruse with them again but on their bigger ship….hopefully I will get to do that one of these days. 

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