Not happy with final wedding pictures

posted 2 months ago in Photos/Videos
Post # 16
Member
603 posts
Busy bee
  • Wedding: October 2016

I don’t suppose there’s any, any chance that he sent the wrong photos?  I was really upset with the initial thumb drive that our photographer sent us — lots of unbalanced color, weird composition, blurry photos, not to mention chunks of the day that just seemed to be missing.  When I brought up specifics with him and sent him a couple of examples, it turned out that he’d somehow mailed a drive full of rejects, and then sent out the proper ones which were much nicer.

It’s an extremely long shot, but worth asking about?

Post # 19
Member
7097 posts
Busy Beekeeper
  • Wedding: September 2012

Speaking as a wedding photographer, it’s one of those situations where it’s hard to give advice without seeing the photos they got vs what the photographer showcases on their website. Did they see multiple full galleries (start to finish) from their photographer prior to booking?

While I think doing an engagement session with your photographer is great (I highly suggest it, it’s the reason I include it with my packages) it’s more to get to know eather other. Simply put, engagement sessions (or any portrait session) is easy. It’s not a timed pressure event in variable lighting conditions. There’s a photographer local to me who can shoot a decent portrait session but literally can’t shoot a wedding. She doesn’t have the experience level to “get it right” when it really counts. Wedding days are hectic, fast-paced, and have the worst lighting conditions. Being a wedding photographer means being able to take whatever is thrown your way and make it work. Sadly, wayyyy too many photographers get away with only posting their best and couples just don’t know to dig deeper prior to hiring.

Now for all we know your friend DID dig deeper and just got shitty results. If her final images are really not comparable to other full wedding galleries she can always fight her contract in small claims court. He can go back and look all he wants through the RAW files, but if she isn’t happy with what she got I can’t imagine he has any hidden gems he didn’t already proof. 

Post # 20
Member
9632 posts
Buzzing Beekeeper
  • Wedding: August 2012

There’s a huge difference between adjusting lighting, contrast etc and swapping faces in photoshop. It’s not magic. It’s also extremely, extremely time consuming. It’s definitely not something they do as a standard practice in my experience.

I really disagree that the photographer should have had them redo parts of their wedding. I’ve never seen that, ever.

I would absolutely ask to see the original files at least in an online preview so she can see if there are ones that she prefers or felt were missing. Just be aware that he may not want to just hand over his raw files.

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