- 4 years ago
- Wedding: September 2014 - The Secret Gardens
Yup, you read it right. This September bride has TWO brand-new wedding dresses. One was worn to the wedding, the second was ordered in March and did not arrive until two weeks after the wedding day. Oh, and we paid full price for both. How and why? Well ladies, this is my story on how YOU can avoid falling victim to “it’s just good business” at a wedding dress store. Grab your popcorn, this one’s a doozy!
Last March, after getting engaged to my (now) wonderful English husband, my mom and sister and I went on the hunt for the perfect dress. After about 20 dresses, and being slightly rushed by the sales women, I found Allure Bridal 8958. It hugged me in the right places, it draped in the right places, and on top of the flattering fit it was adorned with beautiful lace, rhinestones, and pearls. (A bride’s vintage dream!) Upon choosing the dress, I was sized and I was handed a stack of papers that I was asked to sign and we ordered the dress. I was told to allow 8 weeks for alterations once it arrived, and that I would receive a phone call in a few days to let me know the ship date.
Two weeks went by and I finally got the call. “Hi. Your dress will ship from the factory August 16th and will arrive at our store August 29th”, said the sales woman. I counted the weeks and clearly this ship date wouldn’t allow time for the 8-week alterations before my September 27th wedding date, so I was immediately sent into a panic. I asked if their seamstress could rush and do it in time, and wasn’t reassured by their “Probably not, but we could maybe search for one that will.” We were unable to return or cancel the order for the dress that was in the process of being made, and we had that sneaky stack of paperwork they asked me to sign. I never thought they would contractually obligate me to purchase a dress that wouldn’t be ready to wear on my wedding day!
Eventually I bought a second dress. This second one in particular happened to be hanging in their store, months later. A size 6 Jacob Alexander, amongst sizes 10-12, came to my rescue in all it’s blush-pink glory. This was the day we went to complete our bridesmaids dresses order (which we were also contractually obligated to), and after tears and dishonorable begging they finally agreed to let us buy the floor model. After all, it was “mistakenly shipped four sizes too-small for a floor model.” They ensured this one would be altered and ready to wear BEFORE my wedding day (but still had the nerve to make us pay full-price for both dresses). At this point, it was such a nightmare and it was so close to my wedding, we didn’t want to fight them anymore. So, we walked away with reciepts for two brand-new wedding dresses.
The Allure Bridal dress finally arrived at the store 2 weeks AFTER the wedding, and it is now hanging safely in its zipper-bag, untouched. Poor thing. (By the way, anyone in need of a beautiful wedding dress now, go look up my post in the classifieds.) Although I am sad I had to set my Allure Bridal dreams aside, I am happy knowing there’s another bride it is destined for. And on top of the chaos, we have a fun story to tell over drinks haha.
We walked away from our experience with that dress company with friendly smiles. After all, “it’s just good business”, and it clearly wasn’t meant to be. That is the number one lesson worth sharing with anyone preparing for a wedding.
What can we take from this story? 1. NEVER sign a contract assuming it won’t be used against you, even if you’re a bride-to-be. 2. Every dress deserves a beautiful happy ending, just as much as the bride does. 3. What is meant to be, will be.