Post # 1
I am curious to know your thoughts regarding the online reviews of bridal stores. Did you read reviews before deciding to shop at certain stores. How much weight do the negative reviews hold amoung a sea of good ones. Do you consider online reviews to be accurate regarding the service of the bridal salon? Thanks!
Post # 3
I take all reviews with a grain of salt, but I also look for patterns in reviews. If you see alot of them saying the same thing – take note. If they seem like picky people being just picky, then I blew them off. IMO, patterns of complaints are really the things to look at. We have a huge place here that had all kinds of complaints talking about brides not getting their dresses in time for their weddings, since there was a ton of them, I just avoided that shop all together.
Post # 4
Thanks, that is what I thought that most Brides look for a consistent pattern and take some “complaining” with a grain of salt. I can’t believe a shop would not get a bride’s dress in time for her wedding.. that is terrible! In 6 1/2 years that has never happened and will never happened at our shop. Thanks again for your feedback.