(Closed) Ordered dress 10 months ago – it is still not here – what should I do?

posted 7 years ago in Dress
Post # 3
Member
713 posts
Busy bee
  • Wedding: August 2011

I don’t think you are overreacting – I would be worried as well. But I also don’t think you should stress too much yet. I’d say call the store again and make sure they understand your concern on this issue. Even ask what happens to your deposit if it doesn’t arrive in time. Then start exploring other options – but don’t give up yet!

Post # 3
Member
1498 posts
Bumble bee
  • Wedding: August 2011

My dress is by Tara Keely (Lazaro), and the day after I ordered my dress, my salon called me with the approximate ship date that the designer gave them (ordered dress in November and ship date is estimated May 1)– I’m not sure if that is normal, but for me it was nice that the designer gives a specific ship date, it might be worth seeing if other Paloma Blanca brides got this same service at thier salons that I did with Tara Keely (I’d also assume all Jim Hjelm, Lazaro, Tara Keely orders would provide that ship date).

I’d definitely be concerned if I were in your shoes. 

Post # 4
Member
452 posts
Helper bee
  • Wedding: February 2015

Not gonna lie – I’d be freaking out!!!  I would chill till the next shipment and then if it’s not there I would for sure complain.

Post # 5
Member
1398 posts
Bumble bee
  • Wedding: June 2012

Yes…be concerned!!  I’d be a nervous wreck.  I’d also be calling them at least three times a week until they could tell me exactly where my dress was.

Post # 6
Hostess
23602 posts
Honey Beekeeper
  • Wedding: September 2011

Oh man, I would be so distraught. Sorry you have to be going through this! Hopefully it shows up soon!

Post # 7
Member
206 posts
Helper bee
  • Wedding: August 2011

Wow! I’m so sorry. I would be freaked out as well. My dress isn’t here either but I ordered it in December and I was told it would come by the end of April (crossing fingers). Hopefully yours will come by the next shipment and it’ll be alright, but I would start thinking about other options.

I know this isn’t what you want to hear but maybe just casually browse at places or stores that can give you a sample dress or have them in stock, like David’s Bridal. I know the other one is perfect and is the one that you  have been dreaming about since last August but it’s better to be safe than sorry. I don’t think it would hurt to look at other places just in case, you’re definitely not in any obligations to buy anything. If the dress comes in by the next shipment then no harm no foul!

Post # 9
Member
966 posts
Busy bee
  • Wedding: May 2011

Well, let me know if you want an AA 2019, size 10, in ivory that’s been taken up one inch.  I have one in my closet that needs a home…

Post # 11
Member
2767 posts
Sugar bee
  • Wedding: September 2009

What’s Eastern?  I’m confused.  I would definitely call the store and tell them you need the dress in 2 weeks time or else you don’t have enough time for alterations.

Post # 12
Member
7173 posts
Busy Beekeeper

Who are you talking to when you call?  Are you calling the store you ordered from?  If so, talk to a manager and demand answers.  Find out how often they get shipments and demand the manager call the company and find out exactly where your dress is and where it is in the order flow.

Edit:  I’d also call similar bridal shops in the area and ask what their time frame has been for your dress manufacturer (I’d tell them why you are asking, too!).

Post # 14
Member
3142 posts
Sugar bee

Call me crazy but I would buy the second hand one from Preowned then sell the brand new, unaltered one with tags still on.  You’re going to take a bit of a loss, but at least you can rest assured. 

Post # 15
Member
5388 posts
Bee Keeper
  • Wedding: December 2010

I would be worried. I would go to the bridal shop and demand an answer. I’ve never heard of a dress taking months to come in. Good Luck! 

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