- 4 years ago
Hey Bees! I just wanted to share my experience with ordering my moissanite from “FIRE AND BRILLIANCE” if any of you have been wanting to purchase anything fromt them!
When I first heard about Moissanites, I fell in LOVE. I was going to order from “moissaniteco.com” But when I was researching moissys online, I came across a youtube channel called “Fire and Brilliance”. The host/founder Michael of “F&B” had many reviews and comparisons. I later came across their own line of moissys. And loved the look of the F.A.B Cupid Hearts and Arrows Cushion! I decided to go on their website and take a look. They have this “chat” button so you can message a representative. I entered my email and question, and it said “estimated time wait is 1 min”. It immediatly took me to MARISA. Oh gosh, I cannot go on about how much i LOVE HER!!! We’ve been emailing for 9 days straight. Shes answered ALL of my stupid questions. Gave her own opinion on the C.C Forever One, Supernova, H&A, etc. Including all the shapes too and which “line” is best for which shape. Ive picked out what “line” i want. And which shape. Now it comes down to what size I would like it in! 7.5mm or 8mm. (she said 7.5mm is 2 carat. 8mm is 2.40). To help make my decision, she went and got two of the stones and compared them side by side on her hand! Im so amazed by the excellent customer sevice she gave me. (i never post reviews).
Today, I finally made the decision and purchased a “F.A.B CUPID HEARTS AND ARROWS CUSHION” (8mm) Loose stone. I didnt purchase it outright. Im making payments on it. So I put down a downpayment, and applied to the company they go through. And I have bad credit from my past mistakes. It literally took 10 seconds for me to get approved… I couldnt believe it! Anyway. Marisa made up two invoices. One for my downpayment and one I will make payments of. She was so incredibly helpful that I HAD to leave a review! Especially because I dont really see any reviews for FireandBrilliance.com, I just thought this might help some of you! Also, you can “track” your order!
If any of you have any questions about my purchase, just leave a comment below! Id love it help.