- 4 years ago
- Wedding: August 2014
Photography savy people help!
We found a woman a friend reccomended to do our wedding photography earlier in summer. We had alot of issues. We recieved a flyer (no contract) that stated our wedding package would be $850 and would include all day coverage, a complemntary engagemenet session with high resolution disc and prints, as well as a disc of our wedding photos (we opted out of the album otption and figured we’d use Shutterfly or something). It also stated stand alone engagement sessions were $225 with a high resolution disc and prints.
Fat foreward to the first enagement session (yes first). It was in a 105 degree heat wave, needless to say the pics kind of sucked. We were suprised when we showed up and she said we owed her $50 for the engagement session (we figured later this went toward to wedding package). We tipped her an additional 10 and she told us they would be ready in 2 to 3 weeks. We waited a month and I contacted her, she said they weren’t ready. We waited another two weeks and I contacted her and with in a few days we recieved our link to view them. We found out then we could not use the pictures. She said if we wanted to use them, we would owe her another $85 for her to order a disc. We thought this was weird again, but paid anyway. She told us a week, which turned into three. She did not send prints, nor did she even send a case with the disc. When we saw them full sized (the link she showed us only had minature versions) we realised what a hot sweaty mess they looked.
After a week or so debating, my fiance said we should ask for a reshoot due to the weather. She obliged and we set the date for a a week and a half away. A half hour before on the morning of she tried to cancel last minuete blaming weather but we told her the weather was good by us and she changed her mind again. She said afterwards since it a was a reshoot and she did not say we had to pay again that we didn’t owe her anything, we gave her $40 anyway so she would have something. This time she said the pics would be ready in 3 weeks and she would throw the disc in for free. We waited a month and a half and still no pictures, when they were ready she tried to charge us again for the disc although she relented and said she had forgotten what she said.
So we get the disc, again seeing them upclose they weren’t so great. They were much better and we decided to use them, but it’s just dumb stuff like blurry movement, lipstick on my teeth in some, a blemish or shadow that could have been touched up. They just don’t look very professional. I posted a few to my instagram account to show friends, obviously there’s filters on instagram. I used one as my profile picture on facebook.
She announced a few weeks ago she won’t be doing weddings anymore and she will honor the ones she agreed to for next year but they’re too much work for her and she wants to focus on babies. She then sent us a contract in the mail (before this we asked for one and she said she didn’t one) basically stating if we opt out we will owe her money, but if she does we can’t. My fiance was very suspicious of this and we both agreed if she doesn’t want to do weddings, we don’t want a photographer that isn’t to it.
He broke the news to her yesterday and she’s demanding an additional $150 dollars and is saying that my posting the pictures on Instagram is now illegal and I altered her photos which are copyrighted. I don’t understand how this is possible considering they’re our photos and she also has no legal contract or forms with us.
I’m also upset that some how she expects us to pay almost $350 dollars total for something that was supposedly included and stand alone is only worth $225! I understand compensating her up to the $225, but by my records we should only owe her about $40 still.