(Closed) Our Honeymoon – Disappointing.

posted 8 years ago in Honeymoons
Post # 17
Member
1351 posts
Bumble bee
  • Wedding: March 2012

Sorry to hear about that. Things like this can be so frustrating. Like pp have said, I’d definitely follow up with the manager, and if they don’t resolve it within a week, write up a nice long review. BUT, congrats on getting married, you two have your whole lives to have vacations and hopefully they only get better from here!

Post # 18
Member
1697 posts
Bumble bee
  • Wedding: June 2012

Can you yelp them? this experience should be in a public review of the hotel. poor customer service. My Fiance would have demanded to speak to the manager (its SOOOOOO embarassing!!)

Post # 20
Member
4802 posts
Honey bee
  • Wedding: August 2012

@.twist.:  That sounds good….I hope they make this up to you.  What a disappointment!

Post # 21
Member
808 posts
Busy bee
  • Wedding: April 2011

Very well worded!!

Post # 23
Member
9481 posts
Buzzing Beekeeper
  • Wedding: October 2012

I would review it as you did with us.  Explain the situation and make sure to note how beautiful it was, etc.  I would also warn those reading the reviews to call the lodge and make sure their reservations are correct a day or so after making them. 

Post # 24
Member
2853 posts
Sugar bee
  • Wedding: May 2012

I think this is an excellent resolution. Personally, I would highlight the enjoyable aspects of the stay, recommend that people confirm reservations as  @MissPumpkinPie suggests, and also give kudos to the management for doing all they could to ensure you were happy with the service.

 

Thanks for posting the update. 🙂

Post # 25
Member
1160 posts
Bumble bee
  • Wedding: May 2011

@.twist.: Great job with the letter. And a happy outcome too! That’s always good. I agree, in the review, just tell it like you did here–that there was a problem, it was resolved to your satisfaction after the fact, otherwise service was good, so potential visitors should just double-check their reservations when they make them.

Post # 27
Member
3165 posts
Sugar bee
  • Wedding: October 2011

yay happy endings!

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