(Closed) Our venue completely messed up our reception :(

posted 8 years ago in Reception
Post # 3
Member
3620 posts
Sugar bee
  • Wedding: September 2010

Oh. My. God. I don’t know what I would have done. Cried? Screamed? Thrown a temper tantrum? I’m glad you were able to make the best of it, but I would be demanding some sort of compensation for the loss – not just free, but paying you for the inconvenience… or at least a private party at their cost to “re-enact” your day. It’s not the same, but it’d be something!

Post # 4
Member
11325 posts
Sugar Beekeeper
  • Wedding: February 2011

So is your venue refunding what you paid them for the location, food, and alcohol? That is honestly the only remedy I’d accept from them. You deserve to have every penny back– how crazy!

Post # 5
Member
5093 posts
Bee Keeper
  • Wedding: January 2012

It sounds like a pretty crappy situation, but it sounds like the restaurant handled it the best they could.  They didn’t charge you and, in fact, gave you a bunch of freebies.  There isn’t much more they can do.  I think it’s time for you to forgive and forget, unfortunately.

Post # 7
Member
3344 posts
Sugar bee
  • Wedding: August 2010

At this point there isn’t anything the restaurant can do for you to make it up.  The event is over.  What I think is important here is that the service improved after it was made known that there was a mistake.  They did the best they could at the time, and I think you should be happy with the fact that you didn’t have to pay for your reception!

Post # 9
Member
404 posts
Helper bee
  • Wedding: July 2011

I’m so sorry this happened to you. I really hope they do something to attempt to compensate. 🙁

Post # 10
Member
9029 posts
Buzzing Beekeeper
  • Wedding: June 2011

I’m sorry but I wouldnt have paid a dime, they messed up and they should be paying you to compensate for messing up such an important day. What they did was totally inexcusable 

Post # 11
Member
613 posts
Busy bee
  • Wedding: May 2009

so you did you get money back?  what exactly did the waive fees for.  I would be angry as all get out!!  but my continuing anger would be based on how much $$ i was out.

Post # 12
Member
3126 posts
Sugar bee
  • Wedding: December 2017

I would request the $800 back. I would word it nicely but let them know that no amount of monetary compensation can repair the stress they caused on your wedding day.

Post # 13
Member
168 posts
Blushing bee
  • Wedding: March 2011 - Samuel Lynne Galleries and Marc Events

OMG…. I am so sorry! What a nightmare… I’m glad that the owner comp’d you. That was totally the right thing to do!

Post # 15
Member
299 posts
Helper bee

That’s horrible, I am so sorry.

I think you should write as many bad reviews as you can find sites to post them on.  Frankly, anyone restaurant that would behave like that should not be making money hosting receptions.

Post # 16
Member
299 posts
Helper bee
  • Wedding: April 2011

Oh no, that’s horrible.  I would be super pissed! I’m glad you were able to still enjoy your night… I would probably have been crying in a corner!!  I would definitely write a letter about how disappointed you were and let it be known on the internet as well!

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