(Closed) Our wedding pictures are lost :(

posted 6 years ago in Photos/Videos
Post # 3
Member
5428 posts
Bee Keeper

Did she keep a copy? Maybe she can mail the copy? And yes, tracking is good but sheesh, wedding pictures are precious and it should be handled with care. I hate not doing things personally and having to rely on others.

Post # 5
Member
2335 posts
Buzzing bee
  • Wedding: November 2012

If they are lost in the mail, your photographer will need to make you another copy of the photo disk and another album.  Don’t lose hope- you’ll get your photos, it may just take  longer than you expected.

Post # 6
Member
4431 posts
Honey bee
  • Wedding: June 2013

I would ask for the tracking #….

Post # 8
Member
3041 posts
Sugar bee
  • Wedding: May 2010

Sorry that happened to you!

Get the tracking number from your photographer & a description of the box she sent it in. Then go to your local post office with that info & talk to them about it.

Last year, our mailman delivered a package to the wrong house (the seller typed our address wrong so it wasn’t really USPS’ fault) & the next day I talked to USPS about it (the tracking number said it was delivered the day before)… it turned into a claim & the mailman remembered where he delivered it to & it took a few days but we got it. So talk to your post office soon, while its still in their memory. It might not have been mis-delivered, if you weren’t home when they came maybe its waiting for you at the post office. Once I was waiting for something & turns out it was at the post office & the mailman didn’t leave a slip so I had no idea. Also, depends on how they shipped it, parcel post/media mail usually takes a week minimum to go anywhere.

Hope you get your photos soon!!

Post # 10
Member
319 posts
Helper bee
  • Wedding: December 2012

Do you know if she purchased insurance when shipping?  If for some reason it does get lost in the land of no return, the insurance should hopefully cover the cost of re-producing the album and images.

Sorry you have to go through this, I bet it was hard enough waiting 2 months to get them and now you know they’re out there somewhere!

 

Post # 11
Member
1269 posts
Bumble bee
  • Wedding: September 2013

From what I’m seeing, the wedding pictures are not lost. Copies of them and the photo albums are lost. But sounds like they can be remade.

I’d have her remake them immediately and ship them out via fedex. If you ever get the other shipment, fine. If not, oh, well. So get her to work right away. 

Post # 12
Member
74 posts
Worker bee
  • Wedding: August 2013

Maybe she can send you the photos in digital form?
I guess there are a lot of photos but maybe she can send some of them so you can get some of them to look on. She can use for exaple http://www.photago.com where you can start a album and she can upload photos and you can download them directly to your own computer.

 

 

Post # 13
Member
2385 posts
Buzzing bee

Aww I hope this gets resolved for you.

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