(Closed) our wedding planner screwed us

posted 5 years ago in Parties
Post # 2
Member
3652 posts
Sugar bee
  • Wedding: April 2017 - City, State

Nobody did their job. Not her, and not the assistants. I wouldn’t be shelling out a dime. You wrote her a (as it turns out, undeserving) glowing article, and in turn she provided crappy service. In my world, that’s a wash. If she wanted to complain to me about it I’d offer to sit down with her and we could go point by point on all the things she said would get done that wouldn’t get done.

There was no contract. Was there even a discussion about pricing or did she just throw out a random number after the wedding? Honestly, she’s lucky you didn’t write a bad review for her (which I think you should to help other brides avoid the same issues you had)

Post # 3
Member
1463 posts
Bumble bee
  • Wedding: September 2011

View original reply
MiniMeow :  If OP doesn’t pay the wedding planner and writes a bad review, I bet the wedding planner is just going to tell other potential clients that OP never paid her and that will make OP’s review look untrustworthy.

Post # 6
Member
3652 posts
Sugar bee
  • Wedding: April 2017 - City, State

Even if you don’t leave a bad review, I still woulnd’t pay. You have evidence that the assistants were in the photo booth during the wedding while on the clock. They couldn’t fulfill their duties and get liquor when it ran out because they are underage and someone totally unrelated to the planning team had to do it. She was on her phone while guests went hungry. They didn’t locate anyone when they couldn’t find your car keys. There were tasks and items that were agreed on that weren’t delivered. Meetings that were agreed to that never took place. I’m not sure what it is you’d even be paying for. If she were truly doing it in a professional capacity, and not as repayment for the kind article you wrote her, she would have had a contract like I’m sure she does for other clients. I wouldn’t be surprised if that $400 never would have reached the assistants either.

 

Post # 7
Member
802 posts
Busy bee

If you leave a bad review, mention that you refused to pay her. That way she can’t claim you only wrote the bad review because you didn’t pay her. So sorry you went through all this.

Post # 8
Member
23 posts
Newbee
  • Wedding: January 2017

View original reply
alliegeeb :  Include this article as well. Sorry about your day being ruined. Me, I wouldn’t pay her a dime and I would report her to your local BBB. Get the word out on her. Not to be vindictive but, to potentially spare future couples of her unprofessional business practices.

Post # 10
Member
296 posts
Helper bee
  • Wedding: June 2017

View original reply
alliegeeb :  Don’t pay her anything, because they clearly didn’t do anything. That said, it’s kinda a get what you pay for situation. If you wanted a dependable planner, you should have hired one. No story of getting something for free ever goes well. 

Post # 12
Member
6549 posts
Bee Keeper
  • Wedding: October 2014

If you’re going to leave bad reviews, cut out a ton of this info. A car in the driveway isn’t mortifying, booze estimates are just that– estimates– and sometimes estimates are wrong, and the dig situation is just poor planning on your parents’ part (if you don’t want to risk the animals getting out, take them to boarding for the night). You have some very legitimate complaints but when you throw in all this other stuff, it kind of discredits what really went wrong.

Post # 13
Member
271 posts
Helper bee
  • Wedding: October 2016

View original reply
alliegeeb :  You should have insisted on a contract in the first place and had her add in the part that she was doing it for free as a favor to you. I sympathize with you but really feel you could’ve been a lot smarter about the whole situation and you were a big pushover with her too.

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