(Closed) Our wedding videographer missed the "I do"

posted 7 years ago in Photos/Videos
Post # 17
Member
7642 posts
Bumble Beekeeper
  • Wedding: November 1999

@Casimir23:  Can you just request all the raw footage and do the editing yourselves (or get someone else to do it)?

My wedding video is an hour or so of unedited raw footage (because a friend did it, this was many years ago). It’d be disapppointing if it didn’t have the “I do”s, but in the end what I like most about our video is just how it captures the sights and sounds of the day. I’ll never forget the “I do”s anyway. So if she sends the raw unedited footage, you’ll have that.

Post # 19
Member
3686 posts
Sugar bee
  • Wedding: December 2011

Where the heck did you find this chick?

Post # 20
Hostess
8575 posts
Bumble Beekeeper
  • Wedding: October 2014

It sounds like you got shafted, majorly.

Did you pay with a credit card or paypal? Perhaps you could attempt to get your money back.. I mean, you’ll never get your video in perfect shape [seriously, 30 seconds intervals, wtf?]. At least you could try to get your money back.

Post # 21
Member
9916 posts
Buzzing Beekeeper
  • Wedding: June 2013

Well, the moment is not on film, so there is nothing you can do to get it on film.  I would try to concentrate on what you do have, and look for what’s positive about it.

Also, how much did you pay this girl?  What country is she from? 

Post # 23
Member
3768 posts
Honey bee
  • Wedding: August 2013 - Brookfield Zoo

This sounds terrible!  I just wanted to post and say please make sure to post negative reviews wherever you can – weddingwire, yelp, even here on the bee.  You are allowed to post your negative experiences with vendors and name names, it helps everyone considering this person.  I will say though that there is a section in the Wedding Bee Comment Policy (http://www.weddingbee.com/comment-policy/) regarding leaving vendor reviews on the boards, which you should read before posting.

Post # 24
Member
23 posts
Newbee
  • Wedding: May 1999

Hey, hope it’s ok for a vendor to post here. I just wanted to reach out because I totally feel your pain. I’m Ariane, the cofounder, of Storymix. We edit wedding videos from the clips shot by guests on our app and cameras. Can you find out if your guests got any of the special moments at all, even if it’s not the “oui”? We edited a wedding video from Bordeaux awhile back. I’d be happy to talk with you offline. We started the company specifically because even though we spent six weeks on a choreographed dance for our wedding, we had no video to show for it! Ugg. She should have known that a DSLR can film 12 to 20 minute clips and had a backup cam to span the clip breaks. Ah well, the most important thing is that you have your sweet hubby and memories if the day.

Post # 27
Member
332 posts
Helper bee
  • Wedding: August 2013

That really bites, sorry Dear 🙁

Post # 28
Member
177 posts
Blushing bee
  • Wedding: February 2014

Wow, I’m so sorry to hear that! I’ve heard some dSLRs like Canon film beautiful videos. Some are even used for professonal commercials. This lady seems very unprofessional! 🙁 How sad!

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