Hi All bees here!
I feel relieved after I read the useful reply from Helen, here is the reply:
” Dear Millie,
We fully understand your concerns and we’re glad that you could be back to us when you feel uncomfortable with us. There are the main points that you could be rest assured of your dresses with us.
1. Your order was paid by PayPal, which is a third party payment provider, if you’re not happy with the dresses we make for you, then you can lodge a complaint through PayPal to request a refund. But we do not think you would have to go that far as to involve PayPal to solve the case, we will take the initiative to try our best to help you come up with a favorable solution.
2. If you check out our Facboook, then you’ll find how the real customers think of us and the interactions between customers and our great marketing people.
3. Please check our blog site http://www.outerinner.com/blog/ for our weekly news and updates. Not only can you find tips for selecting the right dress for your event, but also you’ll find we have our real customers wearing our dresses on their big days, we couldn’t be more excited by knowing we’re being a positive part on our customers’ big day.
4. We are also verified by GEOTrust, one of the largest and most trusted global providers of digital certificate solutions for businesses. You can click on the E-certification on the bottom right of our website homepage for more details.
5. As you can see, our website is professionally designed with good typefaces, photos with attractive visual impacts, easy navigation for visitors to use the site. We regularly update our website to maintain performance and to ensure your privacy when doing businesses with us online.
We’re committed to providing the best service to all of our valued customers,and if you find any inappropriate parts of my service with you, then please don’t hesitate to give us a good chance to correct it and avoid it happening again in future.
Thanks for taking your time.If you have any other questions, please feel free to contact me. “
I’ll keep y’all posted after I receive my dresses 😉