- 5 years ago
I’m in the market for a pair of stud earrings for my wife for Christmas. Of course, this brings back all the shopping that went into my purchase of her engagement ring. I know there is a lot of good, bad, etc experiences with any company, but I wanted to share my experience in buying the perfect ring for my wife in this long overdue review of Shane Co.
This review is a bit long-winded, and for that I apologize. It does, however, accurately depict my search for the perfect diamond.
I went everywhere, blue nile, shane co, jared, kay, tiffany, etc. I did a lot of reserearch, comparisions, and spent a lot of time making sure I got this one right. I wanted a stone that would not only be beautiful, but that would be sure to be an heirloom.
I had it narrowed down to a few criteria. I was on a budget of about $5000 for the stone. I wanted to get something that sparkled like crazy, had few inclusions, and was as colorless as possible. The size came afterwards, but I wanted to keep the size close to 1ct. That’s a lot to ask for, I this found out very quickly.
I shopped online, in stores, and went to both independent and “chain” stores. I looked at upwards of 500 diamonds, and even more settings. The more I searched, the more frustrated I became. I’d find a diamond that had most of the qualities I wanted, but none that had all. That is, until I did something that changed everything.
When it came down to it, I didn’t really want to buy online. I wasn’t completely opposed to the idea, but I wanted to see it sparkle before I bought it. A lot of people will tell you that you can get a D/VVS1 that looks as dull as a cloudy piece of glass. This made my decision a little easier, and I decided to focus on B&M stores. While this might make you cringe at the thought of what I paid, I urge you to read on.
I visited Shane company, and decided on a Shane Classic stone. Had it picked out, was about to pull the trigger, but decided I wasn’t quite ready (I’m glad my neurotic research nature kicked in). What happened next was my windfall. I went online to Shaneco.com. I found a better stone, better quality, for about $1000 cheaper than the stone I had just viewed in their B&M store. I was shocked! I called the salesman and inquired about this stone. This is where my experience got fishy, and nearly ended my relationship with Shane Co completely.
I asked the salesman if he could have that stone shipped in. He said, “Of Course”!. I gave him all the specifics, and he said he’d notify me when it was in. A little later I received a phone call from him. He said that no stone with those qualities existed. I went online again, and I was dismayed to see that 50+ stones that I had seen earlier simply, disasppeared. I thought to myself, bait and switch. I ended the call and decided to buy somewhere else. I couldn’t believe such a thing would happen.
A day or two later, each of those stones appeared again. I went to the store, for a final chance, and spoke with someone else. He said that sometimes inventory moves and disappears from the online inventory. I took that for what it was worth, and he had the stone I picked out a couple days before (I saved the cert #) sent to the store.
It arrived a day or two later and I was called in to see it. It was amazing. It was perfect, in every way, except one. It’s price had magically jumped $1700! When I discussed this with the salesman, he explained that the B&M store prices are higher, due to the limited overhead of the online store. He then proceeded to agree to match the online price. It was this exchange that corrected all the small bad experiences I had with Shane Co prior to this day.
The stone was F in color, VVS1, .87 carats, princess cut, (I wanted to get her a round, but in previous fact finding missions I came to the conclusion she would only be happy with princess) Shane Classic (ideal cut). It had 1 inclusion, a speck so tiny that It took me 5 minutes to finally see it. It was basically flawless. It shined so brilliantly that I was astonished. With the setting, which was awesome, and extremely reasonable, I was just under $5000. Yes, that stone, in a multi-diamond setting, with Shane Co’s awesome warranty, for less than $5000. I challenge you to find that stone alone at any online retailer for that price. It’s impossible.
She routinely stops by to have it cleaned for free, and it’s already been “adjusted” once due to the prongs being a little loose. They fixed it up, at no charge of course, thanks to their proctection policy (no added cost). When she gets it cleaned it’s blinding. Random people stop her to tell her how beautiful her ring is. It’s been over a year since I’ve given it to her, and she still comes home with stories about how some random stranger said “Someone must love you”, or “That ring is gorgeous”, etc. I have even been with her when this has happened.
In the end, I feel I made the right choice in purchasing from Shane Co. I have the comfort of knowing that the ring is inspected routinely to insure it’s safe keeping, and having the protection plan afforded by Shane Co. My experience wasn’t perfect, but in the end it couldn’t have been much better. Thanks for reading.