- 6 years ago
- Wedding: April 2013
I ordered the Cloris dress and was really excited but when i tried it on it was at least 4 inches too long and impossible to walk in! I took it to 2 tailors who said it would cost over $500 to alter because of the design. I contacted Fay about this, it took her weeks to respond. She asked for pictures to show it was too long which i sent clearly showing the length as trailing excessively on the floor in front of me, however she wouldnt accept it and told me that they only take refunds if there is a quality issue (not when they make the dress incorrectly apparently). This issue has been going on for weeks and i’ve finally given up and am trying to sell it on ebay. I’m $420 out of pocket. I am so unhappy. I’m a budget bride and now have 4 weeks to try sell this dress and try and buy a new one with whatever i make from the sale. If anyone wants me to send them a picture of the badly made dress before you order so you can see what your getting yourself in for please email me!
IM WARNING YOU, DONT ORDER FROM THIS SELLER IF YOU WANT A DRESS THAT FITS YOU AND YOU DONT WANT TO HAVE TO PAY HUNDREDS TO HAVE IT ALTERED!