Post # 1
Just a word to anyone considering paper source.com – I was SO impressed by their customer service. I was purchasing envelopes on the advice of the graphic designer who is doing our invites. I accidentally ordered the wrong ones (sorry, silver luxe and stardream silver looked the same on my computer screen) and a fantastic rep helped me sort everything out and didn’t charge me for the mix up. Also, we got our envelopes at 50% because they have a great deal going on now and everything arrived in TWO DAYS! Granted, shipping was a little pricey (and apparently you can keep your eye out for coupon codes but we didn’t want to wait in case the deal expired) but the two day arrival was with the slowest and cheapest shipping! I will be ordering my program paper and cardstock for table numbers from them as well. Just wanted to spread the word!
Post # 3
I agree! When I ordered all our DIY invitation supplies from them, somehow the RSVP envelopes that I knew I had placed in my “cart” didn’t make it the whole way through the order process, and I didn’t realize they were missing until the rest of the order arrived.
I emailed their customer service and explained the situation (I really just wanted to make sure that the envelopes were not arriving in a separate shipment before I re-ordered them) and they told me I could just place the order then email them, and they would deduct the shipping charges. I was very pleasantly surprised, since it was really my fault I didn’t double-check the first order. 🙂
Post # 4
We’re lucky b/c they just officially opened their store here in Houston this past weekend. And they already had sale items (since they had their soft opening a month ago).
Post # 5
They are really the best source for unique envelope sizes. I needed mini envelopes for my Save-The-Date Cards (see them here). I also needed #10 envelopes that opened on the end for my bridesmaid fashion cards. They had both! The other great thing is that they let you order in more flexible numbers (i.e. multiples of 10). I am only doing 30 Save-The-Date Cards and invitations, so I didn’t want to be stuck with 100 envelopes!
Post # 6
I love paper source! Their store is not too far from me so I’m super lucky in that respect! I haven’t ordered anything from them online yet, but I know the quality of their stuff is excellent! Also, FIY of anyone thinking of doing paper flowers, they have beautiful kits there! 🙂