Post # 1
My FI and I are looking into getting married at the Paradisus Playa Del Carmen October of 2015. Most of our adult guests would be staying at the La Perla adults only (including ourselves) and the actual reception would be held at their family friendly side at the La Esmeralda. Has anyone had a wedding or even been to La Perla or La Esmeralda? I’ve done a ton of research and found very little information. Before I pay our TA, I’d like to have some brides opinions! Any and all information/advice would be helpful.
Thanks in advance. XO
Post # 2
EriLu11: I have a friend who was at Esmeralda this past spring…I don’t want to scare you, but it was the most horrific vacation one could imagine. Sewage coming up from the sinks in the bathroom, the beach was disgustingly messy, customer service was rotten, food was horrible. She booked through a ta, took pictures of everything that was happening to show proof…never got a refund. I hope you haven’t booked yet…please be careful with this one!!!
Post # 3
She also left pictures and details on trip advisor fyi!
Post # 4
Though I’ve never had issues as the described above, usually the properties are well kept and their wedding locations are beautiful. However their wedding department is not very repsonsive, and many of our brides have communication issue.