(Closed) Partial refund or let it go? Long post.

posted 6 years ago in Money
Post # 3
853 posts
Busy bee
  • Wedding: May 2013

I would ask for the refund, the worst they can say is No.

Post # 4
506 posts
Busy bee
  • Wedding: September 2013

@orangefairy:  Eh dodgy. I think unless you can find something in your contract to justify the refund (I mean i think it’s totally justified!) legally you’re going to have a hard time  getting partially refunded. On the flip side if you can find where this would fall under a broken contract I say go for it. If you can’t get refunded take comfort in the power of reviews/word of mouth about wedding planners for new brides. You’ll at least get to prevent another hectic situation for another bride. Sorry that craziness happened. My friend worked at this high end cafe and one morning went to work and the whole thing had been gutted. The only trace of the owners was one spoon. He called the local paper and took the spoon. 🙂

Post # 5
4891 posts
Honey bee
  • Wedding: October 2018

I would definitely look over the contract first, familiarize yourself with it, and then ask. 

I’d start by looking for words like “clean” and “respectable”. 

Post # 6
1239 posts
Bumble bee
  • Wedding: March 2013

@orangefairy:  Yes, it is definitely worth a try to get a partial refund but dont let it ruin your day if they say no.  I am sure the bad press will cost them a lot of business in the future (not saying it isnt their fault as it clearly is) but I am sure this wont go unpunished.  You should write an email similar to the post above, keep it even and clear headed, maybe ask for 20% of sometihng back, or wait and see what they offer you.  At least you were still able to have the reception there in the end, would have been far worse if you couldnt.


EDIT: I wouldnt bother saying anything to them about the decorations box etc as that was resolved, it is annoying but if that was the only thing that had gone wrong on the day I dont think you would have given it another thought but in combination with the other things it would have annoyed you.

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