(Closed) Partial Wedding Pictures destroyed

posted 8 years ago in Photos/Videos
Post # 3
5091 posts
Bee Keeper
  • Wedding: January 2012

Wow.  That’s awful.  Most of the photographers I talked to said they backed stuff up IMMEDIATELY when they got home, and they made sure there were at least two or three copies of it somewhere.  Waiting three weeks and then doing it in the middle of a hurricane is completely irresponsible.  I would ask for a partial refund.

Post # 4
1 posts
  • Wedding: November 2012

I’m sorry, that’s awful.

Post # 5
458 posts
Helper bee
  • Wedding: July 2011

Book a day after shoot now!

We did this and have plenty of formal pictures. We loved how the day was stress free and we were still basking in the newlywed glow.

I’m sorry about your pics!


Post # 6
9126 posts
Buzzing Beekeeper
  • Wedding: August 2013 - Rocky Mountains USA

That sucks! I’m so sorry!!  Were there any family members there taking pictures along with your photographer during your portraits, by any chance?  

I agree that you should ask for a partial refund.  You could also ask him to do a free session where you dress back up and do a makeup portrait session.  Not the same, but it would be something…

Post # 7
3771 posts
Honey bee
  • Wedding: December 1999

I am so sorry. Is there any way to contact any of your guests to have them upload their pictures on to a photo sharing site?

Post # 8
242 posts
Helper bee
  • Wedding: July 2013

If all he did was format it, there may still be hope. Make sure he does not use the memory card again. It is possible to recover images from a formatted memory card. You may not be able to recover everything, and it may not work, but it IS possible. Don’t want to give you false hope or anything.

Post # 9
924 posts
Busy bee
  • Wedding: January 2015

I’m so sorry! I would be so ticked at the photographer if he waited 3 weeks and then lost everything.

Post # 10
693 posts
Busy bee
  • Wedding: July 2012

I always immediatley make copies of all images. I’d do what the others say, book a shoot with him (it should be totally free for you) and redo those pics. Make a list of the shots you want. We did our formal pics the day after the wedding with no rush, included our dog, and found interesting places instead of just the beach where the cermony took place.

Post # 12
9806 posts
Buzzing Beekeeper
  • Wedding: September 2013

Wow I’m sorry!  Ask him if he will do another shoot for you?  It sucks because it was the ceremony and family shoots he lost!  I would be terribly terribly upset.  Frown  Definitely contact the guests for photos!

FWIW, any future brides, that is something to ask your photographer about!  I think mine told me she shoots to two memory cards in case something happens to one, and that she has a portable hard drive at the wedding to back them up there as well.  Definitely something to consider!

Post # 14
2116 posts
Buzzing bee
  • Wedding: October 2013

I would be asking for a total refund…not a partial. That’s terrible.

Post # 15
242 posts
Helper bee
  • Wedding: July 2013

View original reply
@Plantation:  Im from Canada, so no haven’t heard of them. A quick google search tells me them seem legit and are more than capable for the job. Please update us on how this goes! I really really really hope you can get your pictures.

I would defintely ask for a partial refund to help cover the costs. Data recovery can be expensive. Your photographer unfortuntely made a huge mistake in backing up his photos, and he should be willing to make things right for the sake of his reputation.

Post # 16
789 posts
Busy bee
  • Wedding: February 2014

I dont know how they were lost just because of a power failure.. I won’t loose any pictures this way.. I would just have to finish uploading what didnt before the power went off.. What ever was already uploaded should still be there on the computer/hard drive. I think they screwed up in some other way and thats a BS reason they are giving you.. fishy.

Taking 3 weeks to download is irrelevant to why they were lost.


Sorry this happened to you.

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