- 5 years ago
- Wedding: September 2013
I’ve been coordinating with my friend for a few weeks now and trying to get things together for her bachelorette weekend. It’s been a struggle to get all the girls committed to a date. So we finally pick a date and find a cabin that is available that date. It technically sleeps six (three king sized beds) people which we didn’t think would be a big deal because only 7-8 people are going.
I call the cabin rental company up and immediately encountered one of the rudest people. I asked what I needed to do to actually book the cabin and the guy said “Well I need personal information. Your name, phone number, address, and credit card information.” I said “Okay well we’d like to go ahead and book today” and the guy replies “Uhm you don’t even know if the cabin you want is available.” I told him it said it was available online. He then let out a big huff and said “Well it must be true. *big sigh* Let me turn around and drive back to the office.” So I sit on the phone with this guy for 5-10 minutes. He gets back to the office and the cabin we want is available. I tell him that’s great and say “I’m ready to get started whenever you are” the guy says “Well you need to wait a minute, I don’t even have everything together.”
I wait another couple of minutes and then he asks how many people will be coming. I said 8 max. He then replied “Uh no, we’re not doing that. The cabin only comfortably sleeps 6.” I said, “Well darn. I understand if we can’t but would it be possible for us to bring the other two girls and use the couch or a cot as a bed?” He said, ” I told you no it only sleeps six and I will not allow you to bring more than that and no more than 2 cars are allowed on the property. If this is the kind of crap you are going to try and pull I promise you I will kick you all out. I have a policy and if you violate that policy we most definitely will not get along well.”
I was completely taken aback. I wasn’t trying to pull anything and I truly didn’t think I was being rude or pushy. I think I was rather cordial considering he immediately got snippy the moment he answered the phone.
I can take a lot of things and I’m more than willing to give someone a little leeway because we all have bad days but this entire conversation was entirely inapproriate on his part.
Now I’m just angry and you can be certain we will most definitely not book with these people for any cabin now or in the future.