Post # 1

Member
39 posts
Newbee
Hey guys! Hope everyone’s doing well! Ok so, here’s my dilemma, for my anniversary this year my husband and I upgraded my stone. I posted about it several weeks ago, my downgraded in size but upgrade in four c’s stone. The ring we bought was from helzberg and very classic/traditional with a plain yellow gold split shank. A few weeks ago while my toddler was having a tantrum one of the prongs got caught on something while I was trying to calm her down, the band actually got bent as well. The diamond was so loose it was unwearable. My husband and I got to thinking (mostly me :-p) ..we might as well upgrade the setting since it needed to be repaired anyway. I found a double halo infinity band online I just fell in love with! Well I got it in the mail Friday and ran right over to the jeweler. When I picked it up I was ecstatic. It’s basically my dream ring. Now my husband isnt a jewelry guy, and between selling my old ring…finding a new e-ring…damaging the ring…shopping for a new setting..he’s about had it, and so am I for that fact. While gazing at my ring yesterday, only hours after picking it up I noticed a stone was missing from the pave band. I’m thinking….seriously…..of corse this had to happen to me…. Now I’m unsure when it happened, OR if it came like that and I just never noticed…OR if it occurred when the stone was being set and the ring sized, who knows. All this ring drama is exhausting me. The pave is seriously micro and SO difficult to distinguish the missing stone to the naked eye. In fact I had to get a magnifying glass to confirm it was missing and not just a dull stone. It obviously bothers me tremendously…but is it crazy that I’m not going to run back to the jewller to get it fixed? Seriously no one will be able to notice..I just do because its mine and I’m looking at it all day. Do you guys think it’s extremely tacky if I rock the missing stone for a few weeks …ill have it repaired eventally..I just need a break from futzing with my ring. Let me know if it’s super noticable..I have it circled in the last picture. Thank you all SO much for your help and opinions :).
before the reset:

After:



Missing stone:


Post # 2

Member
2837 posts
Sugar bee
It really is hard to see- but I would still be taking it back to the jeweler and finding out what’s up- or at least show them what happened and see if they would replace it.
It’s why I won’t get a pave band- I don’t want to have to worry about stuff like that. And even though no one can see it, it would drive me nuts!
Post # 3

Member
39 posts
Newbee
MrsEME: yeah I know I really should…it broke my heart when I saw it …esp since I literally just picked it up!
Post # 4

Member
2393 posts
Buzzing bee
My advice would be to get it insured. Did your new ring come with an appraisal? If not call the jeweler and ask if they will do the appraisal for free since it was purchased there.
Jewelers Mutual/Perfect Circle offers really low rates and includes replacement of stones that fall out as well as “mysterious disappearance,” which means you’re covered if the ring simply gets lost.
We’re paying only $12/month for my ring and bands, which include pave. I figure it’s worth it just for those times when little stones in the setting come out. Even if I only lose one stone every year or two, the insurance is pretty much paying for itself.
Check them out, they have a calculator where you type in the appraised value of your ring and you can see what insurance would cost.
Good luck!
http://www.perfectcircleinsurance.com/?gclid=CPrFpN_7hMECFWZo7AodFGcAzg&gclsrc=aw.ds
Post # 5

Member
2978 posts
Sugar bee
I didn’t notice it but it would drive me nuts .
Post # 6

Member
39 posts
Newbee
BelliniChic: thanks, that’s a really good idea..it needs to be insured.
vhenke1: ugh it is..but the thought of going through all the hassle is also driving me nuts..I just want it over with haha
Post # 7

Member
5892 posts
Bee Keeper
liz.kinneary: does the ring have a warranty? I would send it back sooner rather than later since it might still be under warranty and you wont have to pay anything.
Post # 8

Member
10591 posts
Sugar Beekeeper
It probably happened when it was being sized. I’d just go back to the jewelers and show him. He may replace the stone for free since it most likely happened when he was working on it. It’s really not noticeable but if it bothers you then you should definitely call him the sooner the better! Beautiful ring btw!
Post # 9

Member
1531 posts
Bumble bee
In all the years that I have owned pave rings, I have only lost two stones and even then there were reasons. The first was poor workmanship on a ring I bought to house an Old Mine Cut diamond and the other just a few weeks ago when I dropped it on the floor.
I couldn’t find the stone – it’s small – and my jeweller replaced it for free. I have bought many pieces of jewellery from him, so I guess that is one of the perks but the replacement of a stone should not cost you anything but time.
Call them – rock it in the meantime – and take it in when you come down to earth (lol).
Gorgeous ring – one of the nicests I have seen.
Post # 10

Member
39 posts
Newbee
KoiKove: since i purchase a non helzberg setting I doubt it’d covered on a warranty, esp since I have a third party setting ๐
mrssloan2013: thank you!!! Yeah I think I’m just going to bite the bullet and go in this week..it’s very upsetting.
womanofsubstance: thank you so much! For some reason I almost feel as if the diamond was never added to the setting. Only because when I look through a microscope the prongs aren’t bent as if they were hugging a stone. if that is the case, that’s extremely lazy craftsmanship. My jewelr is an old man…he might of missed it.
Post # 11

Member
5892 posts
Bee Keeper
liz.kinneary: where did you buy it from? They might have a warranty.
Post # 12

Member
39 posts
Newbee
KoiKove: I bought it from a jewelry shop off of etsy. I’m sure if I saw the missing stone before I set my centerstone I could of returned or exchanged it. They have an excellent return policy, but now that I had my stone set, it changes things. There isn’t a warranty ๐
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This reply was modified 4 years, 4 months ago by
liz.kinneary.
Post # 13

Member
1341 posts
Bumble bee
Is it pave or shared prong? Looks like the later to me. Either way, sorry to hear this has happened so early, but when it comes to warranty, the sooner you take it back the better. Don’t want them to have an excuse not to fix it.
edit- just read that there is no warranty. Sorry! I’d contact the seller as I think this is poor from the sellers part.
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This reply was modified 4 years, 4 months ago by
mazzoffee.
Post # 14

Member
1531 posts
Bumble bee
liz.kinneary: that could be. Give him a chance to make it right.
I enlarged the pic but it’s on my ipho so it was hard to see the prongs. When I am home tomorrow I’ll take another peek in photoshop and see if I see what u do. Meantime breath your ring is stunning!
Post # 15

Member
39 posts
Newbee
mazzoffee: if it’s shared prong perhaps more diamonds Are less likely to fall out hopefully! I’m not sure if that’s true or not. My eyes are so poor it really is a struggle for me to see. I am going to contact the seller, thanks for the advice! ๐
womanofsubstance: thanks ๐ it’s just so frustrating for me because i feel like I had to wait so long to get my dream ring, when I finally do, a diamonds missing! There is a little black cloud over it now. Instead of feeling happiness when I look at it, i feel anxious. I hope more don’t fall out. I’m afraid to wear it now.