(Closed) People looking for a fight…..this is for bees who deal with people everyday.

posted 9 years ago in The Lounge
Post # 32
Member
2135 posts
Buzzing bee
  • Wedding: September 2012

Has anyone seen True Blood, Season 1, Episode 1 when they introduce tara? I love it. She basically tels a rude and idiotic customer that she is stupid and to F off

Post # 33
Member
217 posts
Helper bee
  • Wedding: May 2012

It doesn’t matter where you work, live, or how much you make there will forever be rude people. Sadly, it’s part of life. Gotta be a bigger person, brush it off, and remember faces! JK JK JK 😉

Post # 36
Member
687 posts
Busy bee
  • Wedding: December 2012

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@nutMeg13:  YES!  I have seen that episode… yes, I would want to do that too! LOL

 

I’ve worked in fast food, retail, restaurant hostess, pharmacy, and an emergency room.  Customer service is TOUGH.  :/  Honestly the worst customers I’ve dealt with, were at FAST FOOD!  I definitely killed them with kindness and that’s definitely where I got most of my customer service experience to build up my patience. 

 

I’m a high school teacher now, lol…  so God help my patience.

 

Post # 38
Member
1040 posts
Bumble bee
  • Wedding: May 2012

I work in a dental office. I deal with these people EVERY day. All I can say is….I feel ya, girl. I feel ya. 

Post # 39
Member
1199 posts
Bumble bee
  • Wedding: November 2011

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@Earlybride: This has happened to me on a few occassions and I used to get really upset.

Then I learned that its not about you or a reflection on you, its just nasty, miserable people who will act like that regardless of how nice or not nice you are.

Over the last 6+ years at my job, it has gotten easier to deal with the assholes and realize its not you they necessarily want to complain about, they just want to COMPLAIN, it could be they hate your company, or they are just miserable.

Try to not take it so personally if you can, hopefully you have a good manager who will back you up like they do at my job.

Feel better!!

Post # 41
Member
2135 posts
Buzzing bee
  • Wedding: September 2012

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@Earlybride: haha Its awesome! Basically a lady decides to drive from over an hour away to a store to get a specific item, and freaks out on this character when its not there. So Tara, the employee tells her she is an idiot for not thinking to call before taking that long drive, as well as a few more choice words and then gets fired.

Post # 42
Member
5992 posts
Bee Keeper
  • Wedding: May 2010

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@Earlybride: god thats funny

what i love most about complainers is if you just STFU and let people do their job you would be out of the door faster than standing around being a bitch about it

Post # 43
Member
395 posts
Helper bee

I’m loving reading all these horror customer service stories. People can be so dumb / mean! I had a complaint about me two days ago and it wasn’t even from a customer!

I work at a retail store in the mall. Outside my store is a little kiosk that looks trashy, plays obnoxious music, and doesn’t bother following mall hours. The owners have a daughter who is like 11/12 and they are always leaving her alone at the kiosk while they’re elsewhere. So she comes in our store all the time to borrow our phone to call her mom. But anyway, on to what happened this weekend…

The owner of the kiosk came into our store on Saturday morning to send a fax. Then she checked back every 10 minutes to see if whoever sent a fax back Then of course when the fax did come she didn’t bother picking it up for awhile, but whatever. Later that night she had one of her employees come into our store to send a fax. Now note, this is on a Saturday *holiday* evening!  There were about 12-15 people in the store (my store is really small so we were obviously really busy) but the girl came in and wanted me to send a fax for her. I said no, we’re really busy right now, check when there’s no customers.

About 15 minutes later we were down to maybe 8-9 people in the store so still kinda busy. The girl came in again wanting to fax something. I happened to not be with a customer at the moment so I was like whatever I’ll just do it. When I handed the papers back to her I said “Just let [your boss] know that Saturday really isn’t the best day for us to be sending faxes; we have our own busisness to run.” She just went “Hmph!” and stormed out of the store.

A little while later, still kinda busy, she came in and started yelling at one of my employees about how rude I was to her and how I messed with the wrong person and she was going to complain etc etc. I was with a customer at the time but when I went to the back to get something I called my employee back there as well and said just give her the customer service number and get her out of here ASAP.

Of course a little while later my phone rang and customer service wanted to know wth had happened. Fortunately they could tell she was crazy and I didn’t get in any trouble. And even better than customer service not being upset, my boss talked to her and her boss the next day and basically threatened the girl if she ever comes in our store or tries to talk to me again. Win.

Post # 45
Member
274 posts
Helper bee
  • Wedding: November 2011

Not Always Right is one of my favorite sites to go read about stupid customers.

Post # 46
Member
4012 posts
Honey bee
  • Wedding: October 2013

View original reply
@SapphireSun: I also work at a police department as a dispatcher and I could write a SERIES on the amount of complaints and ridiculous people that call here! AND Ive only been in this career for 6 years!!

OP- Some people cant be pleased. Many people dont understand how a business is run and that every place of business is different! Sometimes theres a order that things have to go in and some people need to realize that its not all abou them. I totally know what you mean!!

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