@Earlybride: That’s wack. But man, I used to wait tables, and the stories are endless. My favorite though? It’s gotta be the Chuck E. Cheese lady who wanted me arrested because she lost her camera (this happened before I started serving).
So this group of six comes in for a little girl’s birthday, and I sing happy birthday for her in Italian. Yay, happy ending, they go home happy.
Later one of the table bussers puts something under my hostess stand (and there are three other hosts who were with me) It was silver. We thought it was a camera for some reason, but it was a phone. Well, about an hour after this party of six left, the older gentlemen comes back to say he left a camera. I said it may have been turned in, I would check under the podium, and it was not there. (note: I NEVER said it WAS there.) So I asked management. No sign of it. So I asked the other hosts and the table bussers, and they said there wasn’t a camera, but there was a phone. So we got all of the man’s contact info and told him we would notify him if it was turned in or found.
Well, about an hour later, his (very angry) wife comes barging in on a very busy saturday night dinner rush. She looks me dead in the eye with this freaky death stare and tells me I am an idiot, and that I told her husband I had the camera and that it went missing after being turned in, when in reality that never happened. I was so flabbergasted, I just stared at her. She then proceeds to tell me that if it was simply misplaced (which it was) then there would be no problem. But if it had been stolen, it was somehow MY responsibility, and that she would file a police report and have me arrested and sue the restaurant. I was like, WTF??? First of all, she really can’t do that, because she has no proof, and she can’t sue a HUGE company for a measly $600 camera. So I did the only thing I knew to do. I got my shift manager, and the general manager. We tore the restaurant apart searching for this stupid camera. Asked the ENTIRE staff. No one had seen it. Meanwhile this lady stood up front the entire time giving me dirty looks. Oh, if only looks could kill, I’d probably be 8 feet under haha! It’s just so funny, because I have NEVER been in trouble like this in my life! And I didn’t even do anything! So she leaves after the general manager says he does not have the camera. Well she tells him that she has to go to Chuckie Cheese, and she wants HIM to file a police report on HIS OWN RESTAURANT… OMG. I think either she’s truly an idiot, or she knows she cannot do anything against me or my co workers. My boss was so mad, she was prettymuch harassing us the entire time. Oh, it was the talk of the whole place. Because she made such a huge fuss. All the customers came up to me, and were like, “what’s her problem? she’s the one who left her camera”
Ain’t that the truth. Our restaurant is NOT responsible for any personal items stolen or lost that belong to EMPLOYEES. Much less the customers. Geez, that’s the risk you take when you do things like that. She can’t hold me or anyone else personally responsible for HER mistake. So now I just laugh at it, because it was totally ridiculous. I mean, I feel bad that such an expensive camera was lost, but did she really have to get this bent out of shape and harass the hosts??? It was totally uncalled for.
TL;DR: Crazy lady tried to have me arrested because she lost her camera, and realized she was in the wrong, but was still a witch about it.
So to the OP, again, sorry you had to deal with that. People can just freak you out and make you think you really are in the wrong, but you aren’t. Just keep doing what you are doing. You can’t make everyone happy, but at least you try.