(Closed) Photo Deadline Issues

posted 6 years ago in Photos/Videos
Post # 3
Member
344 posts
Helper bee
  • Wedding: September 2012

I’d write a very firm but friendly email giving them a firm dealine. Say in two weeks and if you don’t have your images by then you’ll take legal advice unless they can give you a sensible reason for the delay. Good luck! 

Post # 4
Member
1314 posts
Bumble bee
  • Wedding: May 2006

I would send them a certified letter instructing them to have your photos sent to you by a specific date or you will be taking legal action. If your contract says 4-6 weeks (not approximately 4-6 weeks) than they are technically in breach of contract.  From your description it sounds like they are a new company.  Most seasoned photographers do not need to meet multiple times with a client before the wedding or work off of a shot list outside of family formals.

Post # 5
Member
1000 posts
Bumble bee
  • Wedding: September 2009

@continuumphotography:  +1. And honestly, the “chaos” the OP refers to is what typically tends to hapen when you give your photographer a shot list containing more than 10 items. They’ll get flustered trying to get every darn shot on the list, miss all the candid moments, and be less enthusiastic about getting great photogaphy for the client from being micromanaged and prevented from using their own artistic vision you hired them for. I know you didnt hire the guy who actually shot your event though so I really am sorry this company sounds ppretty sucky!

Post # 7
Member
739 posts
Busy bee

I would post something on the lines of “Hi, you are now three weeks past the contracted time in delivering our images, we have heard very little from you since our wedding were you pulled the old ‘bait and switch’ and sent someone else. We also let you know we wanted to use some of our wedding images for Christmas and that time has now passed. Please contact me at once to deliver my images. You are in breach of contract and we are not happy. My next step will be to look into legal proceedings and negative reviews online.”

You also need to send a certified letter {so you know they received it} If they delete if from FB just post it again the next day.

So sick of other photogs ruining it for the ones who bend over backwards to make our clients happy. It should never take this long to get your photos esp. if they have a three person studio.

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