(Closed) Photo SNAFU

posted 8 years ago in Photos/Videos
Post # 3
18643 posts
Honey Beekeeper
  • Wedding: June 2009

Wow that is so unprofessional!  I would leave the compensation up to them, just email them and tell them how you feel about the disorganization, missing important pictures, and the need for color correction on some pictures and see what they say.  Most businesses will want to figure out a way to make you happy so that you are satisifed with the service.

Post # 4
57 posts
Worker bee
  • Wedding: July 2011

I would email them and see what they offer you.  Like MissAsB said, most buisnesses will try and make it right.  I really hope they figure it all out and get you your gorgeous pictures!!

Post # 6
1068 posts
Bumble bee
  • Wedding: March 2011

I’m hoping that your photographer is responsive and meets your request, which are totally reasonable!

A thing to note is that I know that even though I ordered them from my photographer, the prints were made in a lab somewhere else. Therefore, my photographer didn’t see the prints to inspect them before they were shipped. I’m hoping this is the case as well, and that the photographer did not know this mix-up happened, but that it was the lab’s fault.

Post # 8
3041 posts
Sugar bee
  • Wedding: May 2010

Yea, usually the photographer orders directly thru the album company & they don’t see the album at all. Likely, its the album company’s fault.

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