Post # 1
So my husband and I got married at this beautiful estate in Maui this past June. The catch was that the wedding coordinator told us that we had to use their photographer who offered a image-disc only photo package.
Anyway, he turned out to be really unprofessional. We got the image disc a week or two ago and as I was getting ready to start a DIY large format photobook, I realized that some of the images are as small as 1mb which translates to a 7×9 at top resolution. My pocket digital camera takes images that are easily 5mb. My impression with digital image only packages, was that we would be receiving the equivalent of negatives, so that if we wanted to print these at poster size we could do so.
I went back to the photographer to get the uncompressed files, and he told me I would have to pay to get them. It seems really wrong to me. Does anyone have experience with a image-only package? Are my expectations too high?
Post # 3
Wow. I’ve gotten digital images from my boudoir shoot and will get them from my wedding (both without albums, so I just got the images), but both contracts stipulated that I would receive high-res images. I guess if yours didn’t, you’re kind of bound to what was in the contract. It’s really crappy though, and definitely a way to get more money out of you!
Post # 4
That is kind of crappy, but basically, if that’s what your contract stipulates he offers, then that’s all you’re going to get.
Post # 5
Check your contract to see what it says. Follow-up with the wedding coordinator to make sure you received what you should have.
Post # 6
Thanks for responding ladies.
The contract is a little vague but it says a disc with high-resolution jpgs. I assumed that meant the highest resolution possible. rebecca, can you tell me what the average size your high res images are?
I won’t get much help from the wedding coordinator because she is married to the photographer! In fact, she basically lied to us and told us we had to use him. We didn’t find out that it was a blatant lie or that they were married until after we signed the contract.
I’m going to try to talk to the company that runs the wedding site, but I want to know what constitutes a high-res image. My sister had a wonderful photographer with an album plus digital and her images were mostly 7mb in size, so I am trying to get a better sense of what’s normal.
Post # 7
Ayu, my images from my boudoir shoot were all 7-10mb. I don’t know what the definition of "high resolution" is, but it’s definitely not 1mb (that’s low resolution, used for websites and things, not for printing).
If your contract clearly says "high resolution," it might be time to call a lawyer.