- 6 years ago
- Wedding: July 2012
Am I crazy? I took eighth grade portraits (that’s a thing now I guess) for a client’s daughter. I mailed the lady the cd with 58 images. I’ve done this before…and no one has complained or had an issue. So last night she calls and says there is only one image on the cd ( I double checked on my laptop, I’m just starting a biz so I triple check everything out of nervousness) . She calls me from her local Walgreens saying she’s going to take it in and see if it will work there at the photo center. Okayyyy, meanwhile I am frantic like “wtf did I do wrong?!” She calls back, 57 images are on the cd. Ok, so it’s her computer. She tells me that her computer has a pop up that says “you have files waiting to be written to the cd” when she tries to play the cd I sent her. Soooo, she needs to burn those images or whatever on her own blank cd, right? Then she tells me it doesn’t work in her tv. Huh? I don’t generally put cd’s of pics in my dvd player, so that’s a new one on me. Last night and this morning I have been emailing her the images and she is uploading them to her FB account. She is still saying the cd won’t work on her computer. What am I doing wrong here? She can print them via Walgreens/Walmart, but she wants to SEE them on her pc. I get it, I just don’t have an answer for her besides to clear the burn queue…anyone?